Event Services Associate (PT)

About the role

The Event Services Associate supports the Event Services department at Frost Bank Center, working closely with internal teams and external clients to plan, execute, and recap special events. This role plays a crucial part in delivering exceptional guest and client experiences aligned with Spurs Sports & Entertainment's mission and values.

Responsibilities

• Provide day-to-day administrative and operational support to the Event Services team, including task management, scheduling, communication, client correspondence, and documentation.
• Monitor and support special events at Frost Bank Center, serving as an on-site representative of Event Services.
• Aid in planning and executing VIP experiences and concert-related events.
• Support the event lifecycle processes, such as pre-event walkthroughs, operational planning meetings, real-time event communication, client oversight, and post-event recaps.
• Collect, track, and organize event-related financial documentation and billing information.
• Maintain accurate records and assist with reporting and reconciliation as needed.
• Perform other duties as assigned to support department and organizational goals.

Requirements

• Bachelor’s degree in Event Management, Sports Management, Hospitality, Business Administration, or related field; or equivalent combination of education and experience.
• 1-2 years of experience in event coordination, hospitality, venue operations, or related field.
• Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to work evenings, weekends, and holidays based on event schedule.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Qualifications

• Ability to stand and walk for extended periods during events (up to 6–8 hours).
• Ability to lift and carry up to 25 pounds occasionally.
• Ability to navigate stairs, ramps, and various areas of the arena.
• Ability to work in a loud, fast-paced, and high-traffic environment.
• Must be able to work flexible hours including nights, weekends, and holidays.

Skills

• Event coordination and management.
• Client relations and communication.
• Financial record-keeping and billing.
• Microsoft Office proficiency.

Benefits

Spurs Sports & Entertainment offers a comprehensive benefits package designed to support the health, wellness, and financial security of our employees. This includes medical, dental, vision insurance, retirement plans, paid time off, and more.

Pay

Compensation for this role is competitive and commensurate with experience. Specific details are not specified in the job posting.

Schedule

The Event Services Associate works in a fast-paced environment and may need to work evenings, weekends, and holidays based on event schedules.