Operations Coordinator (Part-Time) North Market Bridge Park

Job Responsibilities

• Serve as the primary front desk representative, greeting visitors, merchants, vendors, and guests in a professional and welcoming manner.
• Answer and direct incoming phone calls and respond to inquiries promptly and professionally.
• Cook up daily office operations, ensuring the office, merchant areas, and back-of-house spaces are organized, clean, and function efficiently.
• Manage inventory and ordering of office supplies, facility supplies, janitorial products, food and beverage items, and North Market merchandise.
• Coordinate incoming and outgoing mail, package deliveries, document scanning, and distribution.
• Maintain conference room schedules and shared calendars for meetings, events, and programming activities.
• Aid with operational coordination between merchants, vendors, contractors, and North Market leadership.
• Aid the General Manager with reporting, recordkeeping, project coordination, and administrative tasks.
• Aid with the planning, setup, execution, and breakdown of special events and community programming.
• Sell North Market merchandise and gift cards while accurately processing and documenting transactions.
• Troubleshoot and coordinate resolution of minor issues related to office equipment, Wi-Fi, phone systems, and point-of-sale systems.
• Identify operational concerns and communicate recommendations or issues to management in a timely manner.

Performance Objectives

• Exceptional customer service and relationship-building skills.
• Strong organizational, problem-solving, and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently while managing multiple priorities.
• Experience coordinating administrative or operational functions in a customer-facing environment.
• Proficiency with Microsoft Office Suite and Google Workspace.
• Experience with inventory management, scheduling, and event coordination (preferred).

Work Environment

• The Operations Coordinator works primarily from the North Market Bridge Park office and interacts regularly with merchants, vendors, guests, and community partners.
• This is a part-time position averaging approximately 25 hours per week, and no more than 29 hours per week.
• Flexibility in scheduling is required, including occasional evenings, weekends, and special events as business needs dictate.
• Reliability, professionalism, and punctuality are essential to success in this role.

Reporting Structure

• The Operations Coordinator reports to the General Manager of the North Market Bridge Park.

Physical Requirements

• The Operations Coordinator’s physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position.
• This position frequently requires standing, walking, sitting, reaching with hands and arms, and lifting up to twenty-five pounds.
• The Operations Coordinator must be able to drive occasionally during the course of work.