Operations Coordinator (On-site)

About the role

The incumbent will be responsible for supervision of the student operations staff and operations of the Recreation Centers on campus. This includes the training, scheduling, and supervising the student staff responsible for operating the Gallo Recreation Center, Student Activities and Athletics Center (SAAC), and Aquatics Center cashiers. In addition the incumbent will be responsible for managing memberships for all Recreation facilities for faculty, staff, and community.

Responsibilities

• Hire, train, supervise, and evaluate building operations staff (Coordinator, Managers on Duty, Recreation Attendants and Cashiers) who operate the Joseph Edward Gallo Recreation Center, the Student Activities and Athletics Center, Recreation Field and Aquatics Center cashier.
• Schedule and supervise the largest student staff within the department (60+ students) to operate both recreation facilities over 140 hours per week.
• Oversee all Recreation Center front desk activities: memberships, program registration and point of sale.
• Work with the administrative staff to resolve cashiering issues.
• Enforce student employment policies for operations staff.
• Enforce, through student staffing, facility policies and procedures.
• Record Keeping
• Ensure all membership, registration and other facility operations paperwork is completed accurately and in a timely manner.
• Ensure all operations student staff complete timesheets by assigned deadlines.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Masters degree in related field (Preferred)
• 2 years of experience working with student staff.
• Previous experience working in a collegiate recreation setting. (Preferred)
• Red Cross CPR Certification within 30 days of hire.
• First Aid Certification within 30 days of hire.
• Critical Knowledge And Skills
• Thorough proficiency in the use of basic computer applications relevant to job duties.
• Thorough demonstrated verbal and written communication skills.
• Experience working with undergraduate student staff (Preferred)
• Prior experience in a leadership role or leading others (Preferred)
• Cash handling experience.
• Prior customer service experience.
• Experience working with Fusion, or similar recreation management software.

Benefits

The University of California, Merced offers a comprehensive benefits package which includes medical, dental, vision, life insurance, disability coverage, retirement savings plan, and paid time off.