Operations Coordinator III-6335

About the role

Operations Coordinator III will own day‑to‑day operational execution for a collaborative audio research team supporting Reality Labs’ virtual and augmented reality technologies. The ideal candidate brings 5+ years of hands‑on operations experience, strong written and interpersonal communication skills, and a proven track record of improving processes, coordinating logistics, and supporting cross‑functional teams in fast‑paced environments.

Responsibilities

• Own onboarding and off‑boarding activities, including building access, team orientation, walkthroughs, equipment coordination, and short‑notice departures.
• Execute and streamline day‑to‑day operational processes, balancing recurring responsibilities with unpredictable and time‑sensitive requests.
• Coordinate lab, equipment, and facility logistics, including gear distribution, workspace allocation, physical setup, and related support.
• Maintain information‑sharing platforms, documentation, trackers, and repositories to ensure resources remain current, organized, and accessible.
• Monitor operational activities, identify issues early, resolve problems when possible, and escalate appropriately when additional support is required.
• Coordinate team events and activities, including logistics, scheduling, communications, and hands‑on physical setup.
• Develop lightweight tools, processes, and documentation to address organizational needs and provide basic technical and operational support.
• Collaborate with stakeholders across the research organization, communicating effectively with employees and leaders across a wide range of seniority levels.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with the itD practice team on industry thought leadership.
• Complete client case studies and learning material, including blogs and media material.
• Build material to contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast‑track opportunities.

Required Qualifications and Skills

• 5+ years of professional operations experience or equivalent relevant experience.
• Strong written and interpersonal communication skills, with the ability to communicate professionally across a wide range of organizational levels.
• Demonstrated experience with hands‑on operational execution, including logistics, onboarding/off‑boarding, physical setup, equipment coordination, or similar responsibilities.
• Strong organizational and time‑management skills, with the ability to manage multiple priorities simultaneously.
• Demonstrated cross‑functional collaboration and stakeholder coordination experience.
• Proven ability to work independently in ambiguous environments and identify, resolve, or escalate operational issues.
• Willingness and ability to perform hands‑on, physical, and repetitive operational tasks as required.
• Experience working in a fast‑paced research, hardware, or product‑development environment.

Preferred Qualifications and Skills

• Previous experience as a company employee or contractor.
• Experience supporting AR/VR, audio research, hardware, or other technical research environments.
• Experience building lightweight tools, trackers, process documentation, or information repositories to improve operational workflows.
• Experience with lab operations, space planning, equipment logistics, or workplace operations.
• Experience coordinating team events and physical logistics in a technical or research organization.

Education

Bachelor’s degree in Business, Administration, or a related field; relevant professional experience may also be considered.

Company Description

itD is a consulting and software development firm that blends diversity, innovation, and integrity with real business results. The company operates with a flat structure that empowers employees, and it is woman‑ and minority‑led. itD emphasizes fairness, collaboration, and delivering great outcomes for customers. Employees enjoy a global community, career autonomy, and the chance to work with Fortune 500 companies across many industries. Benefits include medical, dental, vision, life insurance, paid holidays, 401K + matching, and robust learning and development programs.

Benefits

• Comprehensive medical benefits
• 401(k) plan with matching
• Paid holidays
• Dental, vision, and life insurance
• Networking and career learning & development programs
• Additional employee perks

Pay

Up to $28.08 per hour, depending on experience.

Schedule

Fully onsite in Redmond, WA, 5 days per week with morning availability required. Contract duration is approximately 6 months, with potential for extension.