Operations Coordinator

About the role

Our Operations Coordinator plays a critical role in ensuring seamless end-to-end supply chain solutions for our customers. This position involves liaising with carriers to maintain timely communication and providing real-time visibility for clients and internal teams.

Responsibilities

• Daily dispatch and tracking of truckload shipments within a specific team role
• Effectively communicate and work closely with other departments (Brokerage, Account Management)
• Maintain diligent communication – both written and verbal – with drivers and carrier’s dispatch, retrieving status updates
• Analyze and address logistical challenges associated with individual loads
• Measured on overall daily load volume (number of stops / loads) tracked and dispatched
• Measured on quality of work (communication / status updates) in accordance with departmental standards
• All other duties as assigned

Qualifications

• High school or GED diploma required
• Exceptional communication skills (written and verbal)
• Strong focus on attention to detail
• Speed and accuracy on data entry items
• High level of time management and prioritization skills
• Customer service skills (written and verbal)
• Ability to excel in a team-oriented environment

Physical & Mental Requirements

• Continuous sitting, typing, and performing repetitive wrist motions
• Occasionally standing, walking, bending, squatting/kneeling, twisting/turning, or reaching
• Focusing (with or without corrective lenses) to see close and distant, along with depth perception capabilities

Values

• Respect: Give and it will be given. Treat others as we want to be treated. Control our response. Build respect through honesty, fairness, and integrity.
• Trust: Earned over time. Be clear, direct, and honest. Seek to understand and be understood.
• Team: Accomplish more together. Work hard toward a common goal. Desire to make everyone successful. Achieve the best results as a team.
• Opportunity: Realize your potential. Believe all people have significance and potential. Understand work and life are integrated and value both. Strive to make an impact in the world around us.

Equal Opportunity Employer

We are dedicated to helping our teammates experience fulfillment through their individual strengths and innovative ideas. ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. ODW Logistics will not tolerate discrimination or harassment based on any of these characteristics.