Operations Coordinator I
About the Role
This role helps keep distribution center operations running smoothly by coordinating logistics activities, supporting customers and vendors, and ensuring accurate administrative and operational processes. You will support a variety of logistics and distribution activities, including shipment coordination, carrier scheduling, returns processing, shipment tracking, and customer service issue resolution. Working closely with internal teams, carriers, vendors, and customers, this position ensures timely deliveries and a positive customer experience. We value team members who can balance multiple priorities, maintain strong relationships, and contribute to an efficient, service-focused environment. Safety is a core value, and every employee plays an important role in maintaining a safe and productive workplace.
Responsibilities
- Coordinate logistics and distribution activities, including shipment coordination and carrier scheduling.
- Process returns and track shipments.
- Resolve customer service issues related to freight, delivery, and orders.
- Support shipping, receiving, transportation, and warehouse operations in a fast-paced environment.
- Analyze operational data, investigate discrepancies, and support root cause resolution efforts.
- Maintain accurate inventory management, purchasing, receiving, and recordkeeping practices.
- Use Microsoft Office and other systems for reporting, order management, and shipment tracking.
Requirements
- Completed high school education (required). Preferred education in Business Administration, Supply Chain Management, Logistics, or a related field.
- 2-4 years of experience in distribution operations, logistics coordination, customer service, inventory control, or administrative support.
- Experience supporting shipping, receiving, transportation, or warehouse operations.
- Strong customer service skills with the ability to resolve freight, delivery, and order-related issues professionally.
- Working knowledge of inventory management, purchasing, receiving, and recordkeeping practices.
- Proficiency with Microsoft Office and systems used for reporting, order management, and shipment tracking.
- Strong organizational, communication, and multitasking skills to manage competing priorities and deadlines.
Benefits
- $3/hr shift differential for any shift starting at 12 PM or later (off-shifts).
- Quarterly and holiday bonuses.
- 15 paid vacation days and 5 paid sick days accrued in the first year.
- 401(k) retirement plan with a 4% match and annual retirement profit-sharing payments.
- Competitive health plans for individuals and families.
Pay
Hiring range: $23.50 per hour. Actual compensation may vary based on experience, education, geographic location, and skills.
Company: Behr Paint Company | Full time