Operations Compliance Supervisor- Transportation Coordinating /Billing Departments

Duties And Responsibilities

• Become knowledge in the RIDE student management program and policies and use these tools to provide consistent student management support for the Statewide Transportation Program
• Collaborate with schools and districts when student or bus staff incidents occur and ensure the necessary steps are taken to resolve each incident
• This may include taking calls, sending and responding to emails, and attending virtual or in-person meetings
• Collaborate with schools and districts and parents to develop and ensure compliance with school bus transportation plans for students requiring additional support while riding the school bus
• Work with Statewide bus vendors management teams when an incident results in bus staff retraining, or route reassignment/removals
• Request, watch, and store video footage provided by the bus vendor to clarify what occurred during an incident and provide these facts to a student’s school team
• Billing related tasks and items such as generating monthly reports pulled from routing software
• Coordinate with the Accountant and ensure compliance with the billing timeline
• Manage the statewide billing general email and phone line
• Maintain all student management and billing records
• Review for accuracy of all transportation payments and maintain an accurate AR report
• Maintain an accurate contact list of all district stakeholders utilizing the statewide transportation program
• Work with Accountant to create, update, and review annual and quarterly reports such as, cost projections, non-public offset vendor PO’s

Requirements

• A High School Diploma or satisfactory completion of any General Education Development (GED) Program
• 3+ years of experience billing, accounting or a related role
• Strong background/knowledge in the use of Microsoft Office products, such as Word, Excel, and Outlook. Proficient in developing excel spreadsheets