Operations Assistant (Full-Time)

About the Role

An Operations Assistant provides essential administrative and operational support at a pediatric healthcare facility, ensuring smooth daily functions and excellent customer service.

Responsibilities

• Serve as the first point of contact for families, visitors, and callers, delivering welcoming, high-quality service.
• Maintain children's records, including enrollments, discharges, and documentation updates.
• Verify benefits, ensure accurate care plans, and update child-specific training systems.
• Assist in developing staff and child schedules, support facility needs, and manage organizational drills records.
• Greet parents and visitors, answer phones, and perform other assigned duties to support organizational operations.

Requirements

• Preferred high school diploma and at least one year of clerical or administrative experience in healthcare or related fields.
• Effective communication skills, attention to detail, and ability to work as part of an interdisciplinary team.
• Strong organizational skills, accuracy, and proficiency in reading, writing, and speaking English.