Operations Assistant – Department of Human Services

We need to output HTML fragment with sections for headings where content exists. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - Vision, Purpose, Values: not needed? Not in list. Could be considered "About the role"? Possibly we can include a short paragraph about vision/purpose/values as "About the role". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can create About the role section containing Vision, Purpose, Values, Job Summary maybe. - Job Summary paragraph: we can include in About the role. - Responsibilities: there is a long list of Essential Duties/Responsibilities. Use

• . - Requirements: maybe "Required Education & Experience" and "Licenses/Certificates" and "Pre-Employment Requirements". Could be under Requirements. - Qualifications: there is "Knowledge, Skills & Abilities" and "Preferred Education & Experience". Could be Qualifications or Skills. We need to decide. - Skills: maybe list of abilities. - Benefits: not mentioned. No benefits details. So we should NOT create Benefits section. - Pay: there is Hiring Range and Anticipated Hiring Rate. So we can create Pay section. - Schedule: there is anticipated work schedule Monday-Friday 8am-5pm. So we can create Schedule section. We must not include placeholders like "commensurate with experience". Not present. We must not repeat job title as heading. Not needed. We must not include Job ID etc. We must remove boilerplate: cookie/navigation/legal/EEO etc. At end there is "El Paso County is an E-Verify and Equal Opportunity Employer..." That's boilerplate; remove. Also remove "Please be advised this position may close without advance notice..." maybe considered boilerplate? It's about application process; we should remove application instructions. The instruction says remove application instructions. So remove that line. Also remove "Need help with applying? Visit our Talent Acquisition page here for application guidance and resources." That's application guidance; remove. Also remove "Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM)." Might be boilerplate but could be considered part of requirements? Probably remove as it's generic. Also remove "This position requires regular in-person presence as an essential job function." Might be part of schedule? Could be included in Schedule? But we already have schedule. Could be a note but maybe keep as part of Schedule? Not needed. We need to preserve all substantive information. So we need to keep details about duties, qualifications, etc. Let's extract sections: About the role: Vision, Purpose, Values, Job Summary paragraph. We'll combine Vision, Purpose, Values into a paragraph maybe. Vision: "El Paso County will be a trusted regional leader known for excellence in county service delivery." Purpose: "We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive." Values: "Service Focused Collaborative Accountable Trustworthy Transparent" Job Summary paragraph: "Are you someone who enjoys keeping operations running smoothly and takes pride in delivering exceptional service behind the scenes? Do you thrive in a role where every day brings a mix of administrative, logistical, and hands-on responsibilities? If you're organized, dependable, and enjoy supporting a large team through efficient problem-solving and attention to detail, apply today! In this role, you'll play a vital part in supporting the day-to-day operations for the Department of Human Services by managing incoming and outgoing mail, coordinating fleet vehicle operations, maintaining office equipment and supply inventories, and providing administrative support to multiple teams. You'll interact with employees across the department, prioritize competing requests, and help ensure staff have the resources they need to serve the community. Success in this position requires strong organizational skills, proficiency with Microsoft 365 applications, excellent customer service, and the ability to work independently while managing multiple priorities in a fast-paced environment." We need to keep that. Responsibilities: list of Essential Duties/Responsibilities bullet points. We'll extract each sentence as a bullet. Let's list them: - Collects, processes, delivers, and maintains records of incoming and outgoing mail. - Weighs mail and applies proper postage/labels. - Examines mail for appearance; ensuring all mail is properly addressed, sealed, and labeled correctly; forwards misdirected mail to the appropriate department/office. - Drives daily to deliver and receive mail from various County departments and the United States Post Office. - Records postage meter readings daily; keeps accurate records of department usage and provides reports to finance to replenish postage on the postage metering machine as needed. - Performs in-house "forms/reproductions" functions, such as producing forms, marketing materials, name badges, program brochures, business cards, letterheads, etc., as assigned. - Provides and updates form control manuals and maintains a master record for reproduction of items. - Maintains records of printing requests for tracking various program operating expenses. - Orders and maintains adequate office supplies and inventory records; unpacks incoming freight and verifies invoices; maintains supply cabinets in an orderly fashion; stocks and distributes supplies. - Ensures all purchasing of office supplies and equipment has necessary approvals. - Processes, monitors, and audits invoices and credit memos for purchases made. - Maintains and services mailroom/supply equipment, such as printing, fax, and postage machine equipment. - Performs regular maintenance and schedules preventative maintenance or repairs on mailroom/supply equipment; contacts vendors for technical service as necessary to keep equipment operating properly. - Manages County assigned vehicles, which may include initial staff member setup, reservation of vehicles, and maintaining mileage records. - Occasionally moves county vehicles for scheduled maintenance and department needs. - May be required to inspect, operate, and maintain an assigned vehicle and its cleanliness; schedules preventative maintenance or repairs. - Performs general administrative duties, including data entry, filing/archiving documents, and packaging as needed. - Assists in replenishing of in office hygiene and sanitizing materials as well as personal protective equipment as assigned. - Performs other duties as required. We could also include supervision info? Might be part of Responsibilities? Could be separate but not needed. Requirements: maybe "Required Education & Experience", "Licenses/Certificates", "Pre-Employment Requirements". Also "Supervision Exercised/Received" maybe not needed. Let's list: Required Education & Experience: - High school diploma or equivalent education. Preferred Education & Experience: - Experience in an office setting or operating a supply/mail room. - Experience providing technical support for office equipment. - Experience working in Microsoft 365. Licenses/Certificates: - Must possess and maintain a valid driver's license. - Must obtain and maintain necessary certifications/licenses as applicable to position. Pre-Employment Requirements: - Must pass conditional post offer background investigation, motor vehicle record check, drug screen, and physical examination. Also maybe "Supervision Received: Receives direct supervision..." but that's more about supervision; could be part of Requirements? Might be considered job detail but not essential. Could omit as it's not a requirement but a condition. Might keep under Requirements? The instruction says preserve ALL substantive information. So we should keep supervision details. Could put under Requirements or maybe a separate section like "Supervision". But we only have allowed headings list; we could put under Requirements or Qualifications. I'd include under Requirements as "Supervision". But better to keep under Requirements as a bullet. Also "Work Conditions" details: lifting, etc. That's substantive; could be under Requirements or maybe a separate section but not in list. Could include under Requirements as "Work Conditions". But we have limited headings; maybe we can include under Requirements. Qualifications: Knowledge, Skills & Abilities list. Let's extract: - Working knowledge of personal computers, office/supply equipment, and print shop software. - Ability to use standard office equipment, including computer, fax machine, copier, and telephone. - Must be detail-oriented and ensure accuracy in work. - Ability to efficiently plan, schedule, and organize. - Ability to assess situations and make prudent and appropriate decisions; ability to use conflict resolution and problem-solving skills. - Ability to work independently and with minimal supervision. - Ability to communicate and work effectively with co-workers, DHS personnel, and vendors. - Ability to provide excellent customer service. - Ability to maintain confidentiality. - Maintain regular and punctual attendance. Also "Preferred Education & Experience" could be under Qualifications as well. But we already have Preferred Education & Experience under Requirements; maybe better to split: Requirements = mandatory; Qualifications = preferred/knowledge/skills. Let's decide. We have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could map: - Requirements: Required Education & Experience, Licenses/Certificates, Pre-Employment Requirements, Supervision Received, Work Conditions. - Qualifications: Knowledge, Skills & Abilities (the list). - Skills: maybe we could split abilities into Skills but we already have Qualifications covering abilities. Could also have Skills separate for things like "Microsoft 365 proficiency". But we already have that in Knowledge, Skills & Abilities. Might be redundant. Better to follow instruction: Use sections only when posting has real specific content. We have content for Requirements and Qualifications. Skills maybe not needed separately if covered. But we could still create Skills section with list of abilities (like Microsoft 365, customer service, etc.) but that duplicates. Safer to not create Skills if not distinct. Pay: Hiring Range and Anticipated Hiring Rate. Schedule: Anticipated work schedule Monday-Friday 8:00am-5:00pm, subject to change. Also mention in-person position. We also have "This is an in-person position." Could be part of Schedule. Now produce HTML. Structure:

  About the role

  Vision: El Paso County will be a trusted regional leader known for excellence in county service delivery.

  Purpose: We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

  Values: Service Focused Collaborative Accountable Trustworthy Transparent

  [Job Summary paragraph]

  But we might combine into one

  with sentences. However we must not invent placeholder. It's fine. Better to separate paragraphs for readability. Responsibilities:

  Responsibilities

  • ...
  ...
  Requirements:

  Requirements

  • High school diploma or equivalent education.
  • Must possess and maintain a valid driver's license.
  • Must obtain and maintain necessary certifications/licenses as applicable to position.
  • Must pass conditional post offer background investigation, motor vehicle record check, drug screen, and physical examination.
  • Receives direct supervision; performs duties after receiving detailed instructions with little room for deviation; frequent direction, guidance, and coaching from supervisor expected.
  • Work conditions include frequent lifting, reaching, bending, walking, climbing; exposure to machinery noise; some local travel; may be exposed to adverse weather; must safely lift and carry up to 35 pounds frequently and 50 pounds occasionally.
  Qualifications:

  Qualifications

  • Working knowledge of personal computers, office/supply equipment, and print shop software.
  • Ability to use standard office equipment, including computer, fax machine, copier, and telephone.
  • Must be detail-oriented and ensure accuracy in work.
  • Ability to efficiently plan, schedule, and organize.
  • Ability to assess situations and make prudent and appropriate decisions; ability to use conflict resolution and problem-solving skills.
  • Ability to work independently and with minimal supervision.