Operations and Sales Support Specialist - Adie Road (Maryland Heights, MO)

Solventum

About the role

At Solventum, we're a new healthcare company with a rich history of solving big healthcare challenges that improve patient lives while enabling healthcare professionals to perform at their best. We're guided by empathy, insight, and clinical intelligence, and we partner closely with the best minds in healthcare to solve our customers' toughest challenges.

Responsibilities

• Work alongside sharp, inquisitive minds from a wide spectrum of backgrounds and disciplines.
• Explore new ideas, challenge assumptions, and shape solutions that make a real-world impact.
• Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours.
• Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure on-time fulfillment.
• Cook up with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed.
• Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations.
• Streamline operational processes, support special projects as assigned, and deliver high-quality customer service to B2B clients to ensure satisfaction.

Requirements

• High School Diploma/GED AND 2 years of sale support or data/order entry experience
• Basic knowledge of Microsoft Office applications
• Current, valid Driver’s License

Qualifications

• Bachelor’s Degree (Nice to have)
• Experience with medical organizations and government-sponsored health care programs (Nice to have)

Skills

• Nice to have: Bachelor’s Degree
• Nice to have: Experience with medical organizations and government-sponsored health care programs

Benefits

• Base salary: $24 - $26/hour
• Quarterly and annual bonus opportunities based on role eligibility and performance
• Additional benefits: Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits

Pay

The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Schedule

Onsite: St. Louis, Missouri
Travel: May include up to 10% domestic travel

Relocation Assistance

May be authorized

Legal & Compliance

• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
• Must comply with corporate policies, procedures and security standards while performing assigned duties.

Where this role fits

This position sits within Solventum’s Medical Surgical Division, which focuses on delivering clinically proven solutions that improve patient outcomes and support surgical and hospital efficiency.

Equal Opportunity Employer

At Solventum, we are committed to maintaining the highest standards of integrity and professionalism in our recruitment process. We do not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.