Sales Support Specialist (29486)

Sales Operations Support

Support Strategic Business Development Managers and Account Executives with daily sales activities.

Maintain and update customer records, opportunities, forecasts, and account information within Salesforce and internal systems.

Ensure all lead registrations, opportunity approvals, and deal documentation are accurately submitted and tracked.

Generate regular sales reports, dashboards, and management summaries.

Opportunity Management

Cook up internal approval processes for pricing, discounts, lead registrations, special approvals, and strategic opportunities.

Track opportunity progress and ensure timely follow-up with internal stakeholders.

Aid with proposal preparation, quotations, presentations, and customer documentation.

Support contract routing and documentation management with legal and finance teams.

Customer and Partner Coordination

Act as a point of contact for customer inquiries, meeting coordination, and administrative requests.

Schedule executive briefings, customer meetings, partner engagements, and internal reviews.

Cater to customer needs and coordinate communications among customers, partners, distributors, and internal teams.

Executive and Administrative Support

Prepare executive presentations, business reviews, account summaries, and management reports.

Cater to travel arrangements, meeting logistics, and event support for sales leadership.

Organize customer visits, executive meetings, and strategic workshops.

Process Improvement and Compliance

Ensure compliance with internal sales policies, approval workflows, and documentation requirements.

Aid CRM data quality initiatives and sales process optimization.

Assist with audit requests, reporting requirements, and business operations projects.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–7 years of experience in sales administration, sales operations, business operations, customer support, or related functions.
• Experience working with CRM platforms such as Salesforce.
• Strong proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
• Excellent organizational, analytical, and communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.