Operations and Delivery Lead

About the role

This position is responsible for leading the development and implementation of new wireless concrete embedded data collection solutions for structural monitoring applications. The role also involves overseeing the assembly of printed circuit boards and embedded sensor units, managing vendor relationships, coordinating field installations, and team leadership.

Responsibilities

• Develop and implement new wireless concrete embedded data collection solutions for structural monitoring applications.
• Screen and troubleshoot defective products, components, and processes.
• Apply Poka-Yoke (error-proofing) methods and Design for Assembly (DFA) principles to streamline and improve assembly processes.
• Oversee assembly of printed circuit boards (PCBs) and embedded sensor units, ensuring adherence to build specifications and quality standards.
• Perform and support hands-on board-level assembly, rework, and testing to identify and correct defects prior to deployment.
• Develop and maintain assembly work instructions, build documentation, and quality checklists.
• Partner with engineering to translate product design changes into updated assembly procedures.
• Identify and resolve vendor quality issues by initiating and tracking corrective actions.
• Maintain and update product part drawings.
• Establish and manage a barcode-based inventory system.
• Negotiate supplier pricing and lead first-article evaluation and approval processes.
• Care for and coordinate field installations, including unit preparation, radio connectivity troubleshooting, software debugging, and gauge installation into concrete structures.
• Serve as the technical point of contact for on-site installation issues.
• Manage direct reports, including performance reviews, timecard approval, daily activity tracking, and expense management.

Requirements

• Bachelor's degree in Engineering, Operations Management, or related field (MBA a plus).
• 5+ years of experience in operations, product development, or field engineering, ideally within structural monitoring, IoT/sensor hardware, or related industries.
• Hands-on experience with embedded systems, wireless data collection, or sensor/monitoring hardware.
• Familiarity with Poka-Yoke, DFA, and lean manufacturing/process improvement principles.
• Experience managing vendor relationships, including corrective action processes and pricing negotiations.
• Working knowledge of PCB/board-level assembly, rework, and testing processes.
• Willingness to travel for field installations, including work at active construction/infrastructure sites.

Qualifications

• Prior people-management experience (direct reports, timecards, performance reviews).
• Background in civil/structural engineering environments (bridges, high-rises, dams, concrete infrastructure).