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Jobs · OTHR · Kansas

Operational Support Associate

SIXT · Kansas City, KS · 2 wk ago
OTHR$23.76/hrFull-time

About the role

You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities
You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards
You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal
You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation
You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

Responsibilities

  • Deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities
  • Support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards
  • Oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal
  • Ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation
  • Maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

Requirements

  • At least 18 years old
  • Authorized to work in the U.S.
  • Valid driver's license with a clean record

Qualifications

  • Sales & Communication Skills: Persuasive, confident, and driven by performance-based incentives
  • Customer Service Focus: Strong background in customer service and passion for delivering exceptional experiences
  • Organizational & Technical Skills: Manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency
  • Team Collaboration: Thrive in a team-oriented environment and adjust smoothly to changing business needs
  • Flexibility: Available to work a variety of shifts, including evenings, weekends, and holidays

Skills

  • Sales & Communication Skills: Persuasive, confident, and driven by performance-based incentives
  • Customer Service Focus: Strong background in customer service and passion for delivering exceptional experiences
  • Organizational & Technical Skills: Manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency
  • Team Collaboration: Thrive in a team-oriented environment and adjust smoothly to changing business needs
  • Flexibility: Available to work a variety of shifts, including evenings, weekends, and holidays

Benefits

  • Comprehensive Benefits Package: Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan
  • Paid Time Off & Holidays: PTO, sick leave, and time and a half for working on public holidays
  • Employee Assistance Program: Access support whenever needed through our Employee Assistance Program
  • Exclusive Employee Rentals: Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
  • Uniform & Perks: Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

Pay

$23.76 per hour

Schedule

Flexible hours

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