Operation Little Learner Facilitator / Sub

About the role

The Operation Little Learners Facilitator will offer quality customer service to participants by interacting with adults and children. The Substitute will fill in for a Facilitator to conduct the scheduled program and activities in a friendly and professional manner, in accordance with the Armed Services YMCA Policies and Procedures.

Responsibilities

• Assist in assessing the needs of military personnel and their families on a continuous basis.
• Positively promote all ASYMCA Programs and Events to members, and the community, while motivating members to try new activities and programs.
• Provide enriching activities, continuously facilitating new activities to engage learners.
• Maintain 100% safety in all areas of programming. Supervise children at all times during specified classes.
• Adhere to, and enforce, all rules and regulations set forth in the Participant Registration Packet, as well as the ASYMCA handbook.
• Perform daily visual “health checks” on children and report suspected child abuse or neglect.
• Report accidents and make sure all forms are properly completed.
• Keep a First Aid kit intact, current, and easily accessible.
• Properly prepare for all programs in advance, confirming all required supplies are available, as well as documenting member participation.
• Aid in keeping all ASYMCA supplies/materials clean, organized and easily accessible. When supplies/materials are running low, notify the Early Learning Director as soon as possible.
• Keep important paperwork/information organized and confidential. Turn in paperwork to Director neatly and efficiently.
• Welcome new participants by explaining programs offered, as well as general Armed Services YMCA information. Make sure participants properly complete a New Participant Registration Packet and answer any questions they may have about the programs and/or the organization as a whole.
• Attend all section meetings and training sessions. Stay up-to-date and informed regarding training information, CPR/First Aid certification renewals, and ASYMCA policies and procedures.
• Submit time off requests and timesheets in a timely manner. In the event you are unable to work a scheduled program, you are expected to notify the Early Learning Director as soon as possible so that a substitute can be secured.
• Resolve any and all issues or conflicts participants may be experiencing in a professional manner. Communicate all program concerns and problems to your CYP Director.
• Must be able to lift 20 pounds.

Community Relations

• Assist in maintaining a close working relationship with the Civilian Community, Military agencies, Program Donors/Sponsors/Volunteers, ASYMCA Staff, and Liberty Military Housing.

Financial Matters

• Help coordinate monthly supply lists and turn these into the CYP Director on a monthly basis.
• Be responsible while maintaining and using all supplies and materials.