Open House Assistant Residence Manager - DD Tuesday, October 6th, 2026

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York‑based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care, assist families struggling with conflict and poverty, support individuals with developmental disabilities, and enable our neighbors to access quality health and mental health services. Our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

Responsibilities

• Provide leadership, supervision, and operational oversight to the residence, ensuring delivery of high‑quality, person‑centered services that promote health, safety, independence, dignity, rights, and overall well‑being.
• Lead and supervise Direct Support Professionals (DSPs), ensuring adherence to agency policies, OPWDD regulations, and person‑centered practices.
• Manage talent, performance, and progressive discipline for DSPs.
• Collaborate with MAP, nurses, BIS, and other team members to support medical and clinical care, plans, meetings, and data for all persons supported.
• Promote community participation, inclusion, self‑determination, and advocacy while coordinating services that support positive outcomes.
• Develop and retain a strong DSP workforce through coaching, mentoring, recognition, training support, and ongoing performance feedback.
• Identify performance and competency gaps, set clear expectations, conduct evaluations, implement improvement plans, and apply progressive discipline.
• Respond to requests from S&Q, Centralized Schedulers, DQI Survey, and work with the AVP in the manager’s absence.
• Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety.
• Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services.
• Implement and oversee emergency preparedness protocols and procedures to ensure safety during crises.
• Maintain compliance with OPWDD regulations, including documentation standards, certification requirements, and audit readiness.
• Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks and advocate for rights.

Qualifications

• High School Diploma/GED/Associates Degree with 5+ years of progressive experience in residential services, including 2+ years in a supervisory or managerial role within a developmental disabilities or social services agency.
• Bachelor’s Degree with 3+ years of progressive experience in residential services, including 1 year of supervisory experience.
• Valid driver’s license from NY, NJ, PA, or CT with six points or fewer.
• Knowledge of developmental disabilities and best practices for supporting individuals with such needs.
• Experience developing and implementing individualized life plans tailored to persons supported.
• Familiarity with regulations, standards, and guidelines governing residential programs (e.g., Medicaid regulations, licensing requirements).
• Proficiency in budgeting, financial management, and resource allocation for program funds, including food shopping, recreational activities, and petty‑cash oversight.
• Strong verbal and written communication skills for interaction with persons supported, families, advocates, staff, and external stakeholders.
• Ability to respond calmly and effectively to crises or emergencies in a residential setting.
• Experience maintaining accurate documentation, including progress notes, incident reports, and compliance records.

Education

High School / G.E.D.

Pay

$67,150.40 per year

On‑site interviews: Tuesday, October 6 2026, 11 am – 2 pm, 590 6th Ave, New York, NY 10011. Walk‑ins welcome; resumes required.