Residence Manager - DD

Overview

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York‑based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care, assist families struggling with conflict and poverty, support individuals with developmental disabilities, and provide access to quality health and mental health services. Our interrelated programs provide a whole‑person, whole‑family, and whole‑life approach that unlocks solutions for a lifetime.

Responsibilities

• Create a supportive and nurturing environment, ensuring high‑quality care, and promoting independence and community integration for the persons we support.
• Maintain the financial, compliance, training and staffing needs of multi‑site programming within a designated area.
• Ensure delivery of person‑centered supports and services that enhance quality of life.
• Provide strategic leadership, coaching, training, development and retention of residential staff.
• Lead residence plans for budgeting, incident management and personal allowance in accordance with Comprehensive Functional Plans, Life Plans, behavior support plans and treatment plans.
• Conduct daily on‑site observations to ensure residences are in working order.
• Monitor demonstration of DSP competencies, including ADL, clothing, financial, health needs, behavior management techniques, and emergency procedures.
• Collaborate with nursing, clinical and IDT departments to ensure continuity of care.
• Identify and manage health trends of individuals by working with the DD team to prevent incidents or deterioration of living spaces.
• Oversee budget planning, financial operations, and resource allocation to optimize program sustainability and fiscal responsibility.
• Coordinate with ARM staffing levels to ensure appropriate service levels.
• Identify and facilitate staff training and development; conduct timely performance reviews.
• Manage OT, staffing assignments and documentation in Evolv.
• Build and maintain positive relationships with community partners, advocates, and stakeholders to enhance support networks and advocate for the rights of persons supported.
• Coordinate with Incident/Fleet/Centralized Scheduler/HR/Facilities, monitor patterns, and provide feedback for necessary actions.
• Respond effectively to situations, implementing protocols calmly and efficiently.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (U.S. accredited institution or credential evaluation for non‑U.S. education).
• 5+ years of progressive experience in residential services, including 3+ years in a supervisory or managerial role within a developmental disabilities or social services agency.
• Valid driver’s license from NY, NJ, PA, or CT with six points or less.
• Strong leadership, communication, and organizational skills; ability to manage multiple priorities, resolve conflicts, and make sound decisions in a fast‑paced environment.
• Dedication to providing compassionate, dignified care for individuals with developmental disabilities, promoting their rights, choices, and independence.
• Strategic thinker with a proactive approach to identifying challenges, implementing solutions, and driving continuous improvement.
• Ability to build effective relationships, work collaboratively with diverse stakeholders, and advocate for inclusive practices and community integration.

Commitment to Diversity

The New York Foundling is committed to attracting and retaining a diverse employee population, honoring experiences, perspectives, and unique identities. The community strives to create and maintain inclusive, equitable, and welcoming working and learning environments.

Pay

Salary: $81,587.52 per year.