Assistant Residence Manager - DD
About the role
The New York Foundling trusts in the power and potential of people and deliberately invests in proven practices. Our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care, families struggling with conflict and poverty grow strong, individuals with developmental disabilities live their best lives, and our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing.
The Assistant Residence Manager oversees IRA operations as a support to the Resident Manager and assumes facility oversight in the Manager's absence. This role participates in DSP orientation, supervision, and evaluation, coordinates staff schedules, verifies hours, and manages sick leave. Additionally, it procures and manages clothing and personal items, oversees petty cash, and maintains detailed expenditure records.
Responsibilities
- Monitor and observe staff and consistently deliver feedback on the implementation of individuals’ service, treatment behavior, all person-centered plans through morning, meal observations, community inclusion feedback, outings, external appointment feedback, meetings, and daily goal performance
- Follow-up with DSPs and work with managers/MAP/nurses/BIS to support all medical and clinical care, plans, meetings, and data for all persons supported
- Assist in developing and implementing staff action plans for persons supported to achieve personalized goals and outcomes
- Respond to requests by S&Q, Centralized Schedulers, DQI Survey and work with AVP in manager's absence
- Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported
- Coordinate and provide ongoing training and development opportunities for staff to enhance skills and improve service delivery
- Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported
- Implement and oversee emergency preparedness protocols and procedures, ensuring the safety and well-being of persons supported during crises
- Maintain accurate documentation, progress notes, and reports related to persons supported care, program activities, and regulatory compliance
- Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks, promote inclusive opportunities, and advocate for the rights of persons supported
Qualifications
- HS Diploma or GED
- Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or less points
- Minimum of 1 year of progressive experience in residential services, supervisory experience a plus
- Knowledge of Developmental Disabilities: Understanding of the unique needs, challenges, and best practices in providing care and support to individuals with developmental disabilities
- Person-Centered Planning: Experience in developing and implementing individualized life plans tailored to meet the specific goals and preferences of persons supported
- Regulatory Knowledge: Familiarity with applicable regulations, standards, and guidelines governing residential programs for persons with developmental disabilities
- Budget Management: Proficiency in budgeting, financial management, and resource allocation to ensure efficient use of program funds
- Communication Skills: Strong verbal and written communication skills to effectively interact with persons supported, families, advocates, staff, and external stakeholders
- Crisis Management: Ability to respond calmly and effectively to crises or emergencies that may arise in a residential setting, ensuring the safety and well-being of persons supported
- Documentation and Record-Keeping: Experience in maintaining accurate documentation, including progress notes, incident reports, and regulatory compliance records
- Demonstrated strong commitment to safety
Pay
Salary Range $29.88/hour (plus education additive $1.83/hour Associate's or higher)