Assistant Manager

At EquipmentShare, we’re assembling the best team to transform an industry by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. Forge & Build is hiring an Assistant Manager in Iowa City, IA to help support and execute day-to-day operations, drive store sales and profitability, manage inventory and expenses, and ensure optimal stocking and merchandising.

Responsibilities

• Leadership & Development: Lead, mentor, and develop all store associates and direct reports, fostering a positive and safe work environment.
• Financial Management: Support the Store Manager in achieving sales and profitability goals, and maintain P&L accountability by effectively managing expense and payroll budgets.
• Compliance & Safety: Ensure strict adherence to all company practices, operational policies, procedures, and regulated safety compliance.
• Operations & Standards: Oversee and lead all aspects of store operations, including inventory management, visual merchandising, and maintaining high store and yard standards.
• Customer Experience: Proactively engage customers, manage complaints, and cultivate a store culture that ensures a superior customer experience and positive brand representation.
• Inventory Control: Support and execute inventory control processes to effectively mitigate loss and shrinkage.
• Store Maintenance: Identify, communicate, and promptly address all necessary store and facility maintenance issues.
• Change Management: Implement, execute, and maintain all company operational changes efficiently throughout the store.

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM (includes working weekends)
• Overtime pay after working 40 hours

Benefits

• Monthly Family Dinner Night — company treats you and your family to dinner every month (*restrictions apply)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

Skills & Qualifications

• Excellent written and verbal communication skills
• Proficiency with electronic technology, including the Google Workspace suite of applications
• Aptitude for learning and understanding Key Performance Indicator (KPI) metrics
• Proven ability to build and maintain strong internal and external relationships
• Capacity to learn and apply knowledge of profit and loss (P&L) metrics
• Ability to learn and understand industry-specific calculations (e.g., board foot) and market pricing
• Commitment to learning and implementing new technology advancements within the store
• Ability to learn the store and yard layout, master product knowledge, and identify opportunities for store improvement
• Willingness to learn and execute operational inventory control procedures
• Ability to train and develop store associates on proper techniques and inventory guidelines
• Flexibility to work 45+ hours per week
• Demonstrated desire for future growth into a Store Manager position

Preferred retail management experience, ideally in a lumber or home center environment. Preferred experience leading and supervising team members. Preferred prior customer service experience.

Physical Requirements

• Prolonged periods of standing, walking, and sitting
• Ability to move products and assist with layout changes (must be able to lift up to 50 lbs at a time)
• Must be able to work in varying outside temperatures when assisting customers

About Forge & Build

Forge & Build is a place contractors and customers can access all the materials and hardware they need to get the job done, as well as tech-powered equipment rentals. Started by contractors for contractors, its leadership team understands the challenges of builders firsthand. As a partner of EquipmentShare, Forge & Build is backed by one of the largest construction equipment buyers in the country, a nationwide support team, and T3 technology that helps builders increase productivity, efficiency, and visibility. EquipmentShare is building connectivity for all verticals in construction, ensuring accurate and up-to-date information around inventory and location of materials.