Onsite Office Manager(NPFL101526)

Company Summary RealManage is a leading national community association management company serving homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, master-planned communities, and nationally recognized developer and builder clients. RealManage is proud to be recognized on the Inc. 5000 list of America's fastest-growing private companies and ranked among the top firms in the community management industry. We combine experienced people, innovative technology, and proven practices to help communities thrive. At RealManage, The RM Way is our service identity - something we live every day. It provides a shared definition of what great looks like, a common language for coaching and recognition, and a standard every associate can own. It guides how we serve our clients, how we serve each other, and how we grow. Our commitment to an exceptional associate experience is reflected in RealManage being Great Place to Work® Certified™. We believe exceptional client experiences start with our associates, and we foster a workplace where people are supported, encouraged to grow, and empowered to deliver outstanding service. Join RealManage and be part of a values-based organization where The RM Way shapes how we serve, work, grow, coach, and recognize one another every day - while making the communities we manage stronger because RealManage is there. Our Guiding Values RealManage is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning, and always growing. At RealManage, we are always getting better. Responsibilities Handling day-to-day tasks and communication in a fast-paced environmentReceives checks and helps process paymentsAssisting owners with questions regarding policies and procedures Assisting owners with HOA related issues and communicate to CAM when appropriateOpening all mail and packages and distribute appropriatelyAt the direction of the CAM, electronically filing all invoices and send to CAM for processing.Invoicing property entities for water usage and confirm paymentInvoicing property entities for employee vehicle passes and confirm paymentKeeping all contact lists up to dateKeeping all Homeowner packets up to dateUsing Google Drive, Microsoft Word, Excel, OutlookKeeping Security Binders up to dateKeeping all owner files up to dateKeeping owner portal up to date with monthly and annual documentsActing as an owner liaison between owners/guests and vendors, as neededProcessing and making bank deposits twice weeklyKeeping file and record retention system up to datePreparing for and attending quarterly HOA Board meetings following set proceduresPreparing for and attending Annual Owners Meeting and Reception following set proceduresPreparing meeting minutes for all Board of Director and Annual MeetingsAssisting in preparing, proofing and sending communications out to owners and othersPreparing and managing ordering for annual vehicle passes and annual meeting materialsAssisting CAM with projects and meetings as requestedAttending miscellaneous meetings when requested by CAM or Board of Directors Disclaimer This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.