Onsite IT Manager, Hagerstown

What You Will Do

As Volvo aims to go beyond Industry 4.0 and integrate AI systems in the production line to improve our operational efficiency, your primary role will be to work directly with various business teams in the North American factories and our global partners to support onsite IT services.

Responsibilities

• Lead and manage the OnSite IT team.
• Prioritize team activities.
• Lead Continuous Improvement efforts.
• Prepare team members for growth.
• Understand and connect Volvo’s strategies to day-to-day performance.
• Establish the OnSite IT Team as a trusted partner in developing all site users IT skills.
• Along with our global teams and partners:
  • Manage the site IT Infrastructure (Data centers, servers, network, etc.) with a focus on reliability and performance.
  • Manage site End User Services and IT equipment along with our partners.
  • Manage IT disturbances with a focus on a speedy return to normal operations.
  • Participate in root cause investigations and apply lessons learned.
  • Capture local IT Infrastructure demand.
  • Participate as member of The wider Hagerstown D&IT Team.
  • The OnSite NA Regional Management Team.
  • Evaluate technology risks, ensure that mitigation plans are in place, and escalate when necessary.
  • Manage the site IT infrastructure costs along with our Finance team.

Who are you?

In this role, you will bring:

• As a Manager, You Will Work With Team Members, Colleagues And Stakeholders To Create a Trusting Environment Through Consistent Delivery And Communication.
• You Will Apply Your Unique Talents And Experiences Within Volvo’s Global And Multi-cultural Environment.
• You Will Apply Your Creativity To Solve Problems And Continuously Improve Yourself, Your Team, Your Site And Beyond.

Requirements

• As a Manager, You Will Work With Team Members, Colleagues And Stakeholders To Create a Trusting Environment Through Consistent Delivery And Communication.
• You Will Apply Your Unique Talents And Experiences Within Volvo’s Global And Multi-cultural Environment.
• You Will Apply Your Creativity To Solve Problems And Continuously Improve Yourself, Your Team, Your Site And Beyond.
• Experience with support and operations for IT infrastructure.
• Experience managing people preferred.
• Proven success in developing and coaching people required.
• Bachelor’s degree in information technology or related field is preferred or the equivalent combination of education, training, and experience.

Skills

• Experience with support and operations for IT infrastructure.
• Experience managing people preferred.
• Proven success in developing and coaching people required.
• Bachelor’s degree in information technology or related field is preferred or the equivalent combination of education, training, and experience.

Benefits

Competitive medical, dental and vision insurance.
Generous paid time off.
Competitive matching retirement savings plans.
Working environment where your safety, health and wellbeing come first.
Focus on professional and personal development through Volvo Group University.
Programs that make today’s challenging reality of combining work and personal life easier.

Pay

The base pay is set at $128,300.00 - $158,400.00 annually, and where applicable, bonus eligible.

Schedule

This is an onsite position and is not eligible for fully remote work.