Online Shopper (Part-Time)

About the role

Fond du Lac Part-Time Festival Foods is a Wisconsin grocer dedicated to community service and guest satisfaction. With over 40 full-service supermarkets, we strive to provide exceptional service and value. Join us as an Online Personal Shopper!

Responsibilities

• Carefully select products for Online Grocery guests, adhering to notes and preferences.
• Organize and stage orders efficiently, prioritizing quality and freshness.
• Offer thoughtful substitutions and keep guests updated on order status.
• Greet guests with a smile, retrieving and loading their orders.
• Maintain a clean and organized Online Grocery area.
• Assist guests with inquiries, both in-store and online.
• Support the team by stepping in for additional roles as needed.
• Perform other duties as assigned.

Requirements

• Strong attention to detail and ability to work independently.
• A friendly and helpful attitude towards guest service.
• Computer skills and ability to navigate online ordering platforms.
• The ability to adapt to changing tasks throughout the shift.
• A valid liquor license (or willingness to obtain one).

Physical Demands and Work Environment

• Must work in hot and cold environments.
• Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
• Bend, kneel, and stand for extended periods.
• Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials.

Work Schedule

This part-time Online Personal Shopper role is flexible, accommodating mornings, afternoons, evenings, weekends, and holidays. The work schedule is subject to change and requires regular, timely attendance.

Pay and Benefits

• Part-time store associates receive a $1 premium per hour on Sundays and select holidays.
• Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
• Weekly Pay & Premium Pay: Associates are paid weekly, providing more frequent access to funds.
• Two-Week Advanced Scheduling: Associates receive their schedules two weeks in advance for better planning and balance.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options tailored to personal needs.
• Total Well-being Support: Includes 3 weeks of paid parental leave, fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches for various life challenges.
• 401(k) Plan: Offers a 401(k) plan to empower associates in saving for retirement, with an annual discretionary match to help reach savings goals.