Jobs · Marketing

Online Shopper (Part-Time)

Festival Foods · Menasha, WI · 1 mo ago
MarketingPart-time

About the role

We are a Wisconsin grocer dedicated to serving communities and providing exceptional service and value. We operate +40 full-service supermarkets across Wisconsin. As an Online Personal Shopper, you'll play a key part in ensuring our guests receive the freshest, highest-quality groceries.

Responsibilities

  • Carefully select products for Online Grocery guests, following notes and preferences to ensure satisfaction.
  • Organize and stage orders efficiently, keeping quality and freshness top of mind.
  • Offer thoughtful substitutions when needed and communicate updates to guests.
  • Greet guests with a smile, retrieve and load their orders, and provide top-tier service.
  • Maintain a clean and organized Online Grocery area.
  • Aid guests with inquiries, both in-store and online.
  • Support your team by jumping in to additional roles as needed after fulfilling orders.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Other duties as assigned.

Requirements

  • Strong attention to detail and ability to work independently.
  • A friendly and helpful attitude—guest service is at the heart of what we do!
  • Computer skills and ability to navigate online ordering platforms.
  • The ability to adapt to changing tasks throughout your shift.
  • A valid liquor license (or willingness to obtain one).

Physical Demands and Work Environment

  • Must work in hot and cold environments.
  • Ability to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
  • Requires physical exertion to manually move, lift, carry, push, and pull heavy objects and materials.

Work Schedule

This part-time Online Personal Shopper role offers a dynamic work environment where no two days are the same. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Benefits

  • Associate Discount: 15% off grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Greater predictability & flexibility in planning.
  • Vision & Dental Insurance: Eligible for vision insurance and two dental coverage options.
  • Total Well-being Support: 3 weeks of paid parental leave, fitness reimbursement program, EAP (Employee Assistance Program), and LEAPCare Care Coaches.
  • Savings for Retirement: 401(k) plan with an annual discretionary match.

Pay

Hourly rate varies based on experience and qualifications.

Schedule

This role is part-time, typically less than 28 hours per week, with flexible scheduling options.

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