Onboarding Specialist, People Operations (Contract) - St. Louis or Pittsburgh

Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

About the role

The People Operations Program Specialist is a hands-on, on-site role based in Pittsburgh, PA (Robinson Twp) or St. Louis, MO (Chesterfield), focused on delivering a seamless onboarding experience for every new Blinker who walks through our doors. This individual will support our candidate onboarding program — managing the details leading up to Day 1 and on Day 1 so that the process is organized and feels effortless.

Responsibilities

• Background Check Administration: Monitor BGC status in Checkr and follow up proactively on pending or incomplete checks, ensuring timely completion ahead of start dates; apply adjudication guidelines consistently and escalate flagged results to the appropriate People Ops team member for review; maintain accurate BGC tracking records and keep the New Hire BGC Tracker up to date.
• New Hire Data Collection & Form Management: Collect, review, and process all required new hire information ahead of each start date, including hire data, equipment requirements, and personal data; update and maintain new hire forms, ensuring all templates are current and accurately reflect any policy or process changes; partner with the People Ops team to ensure all new hire records are entered accurately and completely in Workday at the time of hire; identify and resolve data gaps or missing documentation before Day 1 to prevent onboarding delays.
• Day 1 Communications: Draft and send Day 1 welcome emails to all incoming new hires, ensuring each communication includes accurate logistics, schedule details, and site-specific instructions; manage Day 1 communication timelines, ensuring emails are sent within established SLA windows ahead of each start date.
• I-9 Verification & Compliance: Serve as the designated on-site I-9 verifier for the Pittsburgh, PA location, completing Section 2 verifications in person on or before each employee's first day of work; review and scan I-9 supporting documentation, ensuring copies are legible, complete, and stored in accordance with federal recordkeeping requirements; administer E-Verify submissions for applicable new hires in compliance with federal requirements, resolving Tentative Nonconfirmations (TNCs) promptly and accurately; stay current on I-9 and E-Verify compliance requirements, including document reverification for employees on temporary work authorization; flag any I-9 irregularities or compliance concerns to the People Ops lead immediately.
• On-Site Support & New Hire Experience: Serve as the on-site People Ops presence in Pittsburgh — welcoming new hires on Day 1 and ensuring they feel supported from the moment they arrive; coordinate on-site logistics including training room assignments, orientation setup, and materials preparation; provide first-line support for new hire benefits questions, directing employees to the appropriate resources (carrier portals, WEX, Lumity) and escalating complex questions; support ad hoc People Ops needs as they arise — including fingerprinting coordination, document collection, and general administrative tasks that support the broader team; act as a reliable, approach