New User Onboarding Specialist :: Saint Louis, Missouri

New User Onboarding Specialist Saint Louis, Missouri Delivers onsite new-user training and onboarding support at each acquired location, ensuring incoming employees are equipped to use new systems, devices, and processes from day one. Reports to: Service Desk Lead / Project Lead Key Responsibilities Deliver onsite new-user training sessions covering device usage, collaboration tools, and support processesPrepare and maintain up-to-date onboarding materials and quick-reference guidesSupport new-hire device setup and initial account activation alongside desktop/service desk teamsCollect onboarding feedback to improve training materials for future integration wavesCoordinate onboarding schedules with site leads and the Project LeadProvide first-line support during onboarding sessions and escalate as needed Required Qualifications 2+ years experience in training delivery, onboarding, or end-user supportStrong presentation and interpersonal communication skillsComfort with M365, collaboration tools, and standard corporate IT environmentsAbility to travel to acquired site locations as needed Preferred Qualifications Experience creating training content and documentationBackground in change management or organizational readiness