Onboarding Coordinator

SUPPORT THE VETERAN COMMUNITY — VOLUNTEER TODAY!

This is a VOLUNTEER OPPORTUNITY!

Position Details:

• Position Type: Volunteer
• Location: Remote
• Commitment: ~3–5 Hours/Week
• Reports To: Volunteer Program Manager
• Alternative Reporting: Chief Volunteer Officer

What You’ll Do (Impact: ~3–5 Hours/Week)

• Intake & Pipeline Management
• - Track applicants from initial application through final placement
• - Maintain visibility of all candidates in the onboarding pipeline
• - Ensure timely movement of volunteers through each stage
• Candidate Scheduling & Communication
• - Schedule interviews or introductory calls with leadership/team leads
• - Send confirmations, updates, reminders, and welcome communications
• - Provide a professional and positive first impression of VPMMA
• Documentation & Orientation
• - Track required forms and onboarding documentation
• - Coordinate volunteer orientation sessions
• - Confirm facilitators and logistics for each onboarding session
• Volunteer Integration
• - Answer onboarding questions from new volunteers
• - Guide volunteers through next steps after orientation
• - Coordinate handoff to managers/team leads for placement
• Reporting & Process Improvement
• - Provide updates to leadership regarding onboarding activity and pipeline status
• - Maintain current onboarding procedures and resources in the knowledge base
• - Recommend process improvements for a smoother volunteer experience
• Cross-Functional Support
• - Assist with recruitment messaging, volunteer communications, and HR-related announcements as needed

Who You Are:

• Organized & Detail-Oriented
• Able to manage multiple applicants, timelines, and follow-up tasks accurately
• Strong Communicator
• Able to send clear, warm, and professional communications
• Reliable & Proactive
• You follow through, stay organized, and anticipate next steps
• Tech-Savvy
• Comfortable using Google Workspace, spreadsheets, shared drives, or tracking systems
• Mission-Driven
• Passionate about supporting veterans, service members, and military spouses

Standard Volunteer Expectations:

• Commit to a regular volunteer schedule and complete assigned tasks
• Uphold professionalism and the VPMMA Code of Conduct
• Maintain confidentiality of applicant and organizational information
• Communicate proactively regarding availability and deadlines
• Participate in onboarding and ongoing training opportunities

About VPMMA:

The Veteran Project Manager Mentor Alliance (VPMMA) is a nonprofit dedicated to empowering service members, veterans, and military spouses through mentorship, networking, and professional development in project management.

✨ Join our team and help us support veterans in their career journeys — Apply today!