Onboarding Coordinator

Job Summary

Partners with the Director of People and Culture throughout the entire employee journey, spanning from the onboarding of new hires, their ongoing development and support, to the processes related to offboarding and terminations/exits, following the recruitment phase.

Acts as the main contact person for both new hires and hiring managers during the onboarding process, delivering customer service, facilitating the onboarding process, and maintaining continuous communication with new hires, hiring managers, and the HR Department.

Responsibilities

• Collects required preemployment documents and organizes them within their New Hire folder to be processed.
• Updates and maintains the shared spreadsheet with New Hire and Status Change information for use by the HR Department.
• Verifies the completion of all necessary HR forms and ensures that all actions are consistent with Valley Hope's policies and procedures.
• Creates and maintains confidential employee human resources files while ensuring that all requests and documents related to HR are processed promptly.
• Generates and distributes reports as needed and directed.
• Responds to phone calls and emails, addressing various inquiries, including but not limited to general questions, recruitment, employment verification, and Relias-related issues, while also assisting in issue resolution.
• Oversees the entire employee lifecycle within the HRMS system, including new hires, status changes, and terminations.
• Collaborates with Information Services and Finance and Accounting departments to exchange and process data for updating various Valley Hope systems as needed.
• Maintains and monitors the adherence to all aspects of the I-9 compliance process, serving as a liaison for hiring managers to provide guidance and aid in the completion of I-9 forms through E-Verify, for all newly hired individuals.
• Coordinates and leads the New Hire Orientation process, which includes scheduling, facilitating, and maintaining communication with all Valley Hope staff members participating.
• Onboards new contract employees, which involves preemployment background checks, license verification and other documentation required per position and state requirements and filing those documents in the New Hire Folder.
• Assists Director of People and Culture with employee engagement activities including, but not limited to, new hire surveys, employee recognition programs, and exit interviews.
• Partner with Supervisor to monitor and maintain Relias Learning System. Including: reporting, maintaining, and creating Training Plans, and additional development of the system.

Qualifications

• 3+ years’ administrative/clerical work experience.
• Preferred 2+ years’ work experience within Human Resources.
• Bachelor’s degree.
• Work experience with HR Management Systems; UKG experience preferred.

Benefits

• Medical coverage — Valley Hope pays up to 85% of premiums
• Dental & vision plans at competitive rates
• Up to 27 days of PTO (based on position and tenure)
• 8 paid holidays (including a personal day)
• Paid parental leave
• 401(k) with employer match
• Tuition assistance to grow your career
• Student loan repayment support
• Public Student Loan Forgiveness (PSLF) eligible employer
• HSA & FSA options to manage healthcare costs
• Employee Assistance Program (EAP) for added support
• And more perks designed with you in mind

Pay

Starting hourly rate: $20 - $24 per hour (based on education and experience)

Schedule

Mon - Fri (8am - 5pm)