Onboarding Coordinator

About the role

Provides support to the Talent Acquisition and Employee Relations teams by ensuring a smooth and compliant experience for candidates and new hires.

Responsibilities

• Coordinates and monitors all new employee onboarding activities across the footprint using an electronic onboarding system.
• Acts as the primary point of contact for new hires throughout the onboarding process.
• Tracks, collects, and reviews new hire onboarding information to ensure timely completion of all pre-employment requirements (background checks, drug screens, compliance documentation, etc.).
• Communicates with onboarding vendors (SASS, WellNow, CHRC, etc.) to ensure timely receipt of required information.
• Coordinates new hire orientation logistics, including technology requests, welcome materials, schedules, and communication.
• Ensures a complete and accurate employee file is handed off to Employee Relations by the new employee’s first day.
• Maintains onboarding checklists and continuously improves the new hire experience.
• Prepares and distributes NHO emails with the status of new hires expected to attend each orientation.
• Upholds compliance with all company policies, employment laws, and regulatory requirements.
• Maintains up-to-date and accurate records within the CHRC and Home Care Registry.
• Assists with employer branding and visibility by attending job/career fairs, networking events, and presentations.
• Provides general office assistance to Human Resources on other projects such as audits, new employee orientation preparation, and Home Health Aide training graduation day support.
• Performs other duties/projects as assigned.

Education Requirements

Associate’s degree in Business or a related field; commensurate experience will be accepted in lieu of a degree.

Qualifications

• 1–2 years of onboarding experience in a corporate environment; high-volume capacity preferred.
• Excellent communication, critical thinking, time management, and organizational skills.
• Proven track record of personal accountability, strong work ethic, integrity, and attention to detail.
• Experience with ATS or HRIS preferred.

Working Environment

The Onboarding Coordinator primarily works in an office setting and may be exposed to outdoor conditions. The role is classified as light work: exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Light work involves sitting most of the time.

Physical Requirements

• Stand
• Sit
• Hear
• Walk
• Talk
• Stoop or kneel
• Repetitive motion