On-Call Expeditor/Runner (CA)

Seabreeze Management Company is a full-service property management firm with a diverse portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. With offices throughout California and Nevada, Seabreeze serves as a trusted advisor and collaborative partner to build thriving associations through superior service and integrity. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic, customer-centric teams who serve the communities where we work and live.

About the role

The Expeditor/Runner plays a critical role in ensuring smooth operations between the kitchen and dining room. This position facilitates clear communication between kitchen staff and servers, ensures food is prepared and presented accurately and efficiently, and delivers dishes to guests promptly and professionally. The Expeditor/Runner supports the overall dining experience at the country club.

Responsibilities

• Inspect all plates leaving the kitchen for proper presentation, accuracy, and temperature.
• Ensure all dishes meet the country club's high-quality standards before they are served to guests.
• Act as the primary link between the kitchen and front-of-house staff, ensuring seamless communication.
• Relay any special requests, dietary needs, or timing adjustments to the kitchen team.
• Deliver food items to guests in a timely and courteous manner.
• Assist servers with table maintenance, including clearing and resetting tables as needed.
• Maintain an organized and clean expediting station to ensure efficiency during service.
• Follow health and safety guidelines to uphold cleanliness and sanitation standards.
• Support servers and kitchen staff during busy periods to ensure smooth operations.
• Assist in stocking service areas with necessary supplies, such as utensils and condiments.
• Provide excellent customer service, addressing guest inquiries or concerns courteously.
• Represent the country club professionally, upholding its values and commitment to a premier dining experience.

Requirements

• Previous experience in a similar role in a restaurant, hotel, or country club setting is preferred.
• Strong communication and multitasking abilities.
• Exceptional attention to detail and commitment to quality.
• Ability to work efficiently under pressure in a fast-paced environment.
• Ability to stand for extended periods, lift up to 30 pounds, and move quickly throughout the shift.
• Flexibility to work evenings, weekends, and holidays as needed.
• High school diploma or equivalent required.

Skills

• Strong written and verbal communication skills.
• Ability to communicate effectively with employees and clients at all levels of the organization.

Schedule

Varied working hours to include days, evenings, weekends, and holidays as needed. Subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster).

Work Environment

The Expeditor/Runner works in a well-lighted, clean environment, constantly interacting with other people and handling multiple responsibilities simultaneously.