On-Call Events Explainer

About the role

The Museum Rentals Department generates earned income for the museum through the promotion, sales and management of the facility for rental events. The on-call Event Explainers are on the frontlines of the Museum Rentals staff, interacting with Special Event guests during rental events and facilitating guests' interaction with exhibits. They are also responsible for exhibit moves and monitoring the safety of guests and the museum. This on-call position reports to the Museum Rentals Manager.

Responsibilities

• Event Setup Duties:
  • Draw a diagram, mark and photograph exhibits before moves begin
  • Use proper equipment and safe procedures to relocate exhibits in the Exploratorium galleries and other individual exhibits as requested
  • Place ropes and stanchions throughout the museum as requested
  • Turn on exhibits and turn off overhead lights
• Event Duties:
  • Greet visitors
  • Oversee all areas open to the public
  • Initiate informal conversation with museums' visitors about exhibits
  • Conduct demonstrations, assist visitors in using and understanding the exhibits
  • Answer questions about the exhibits and the museum
  • Support other Explainers by filling in as needed and through good, regular communication
  • Identify, troubleshoot, and report malfunctioning exhibits
• Event Strike Duties:
  • Use proper equipment and safe procedures to return exhibits in the Exploratorium galleries and other individual exhibits as requested
• General Duties:
  • Perform light security and crowd control
  • Communicate with all event staff via radio
  • Be prepared to initiate Emergency Response Procedures as needed
  • Other related duties as assigned

Qualifications

• 1 year experience as a High School Explainer or 2 months experience as a Field Trip Explainer
• Experience as an Exploratorium Explainer required
• Ability to work late nights and weekends
• Ability and desire to teach guests of all ages in a non-classroom setting
• Ability to facilitate interaction with exhibits and the scientific principles they demonstrate
• Understanding of Exploratorium Explainer Demonstrations
• Outgoing, people person who is good at reading a situation and responding appropriately
• Able to exercise good judgment (think on your feet)

Physical requirements

This position is based in San Francisco, California with staff expected to work onsite based on department requirements. Able to move from place to place which may include standing and/or walking for extended periods of time, bending, reaching, twisting; lift and carry up to 50 pounds short distances and use a radio.

Pay

The starting rate for this role is $23.90. This is an on-call (variable hours per week), non-exempt, non-union position that does not include benefits.