OMAHA KROC CENTER - Sports & Recreation Coordinator

About the role

The Salvation Army Omaha Kroc Center seeks energetic and relationship-oriented individuals to join their team. The Kroc Center is a unique, privately-owned community center dedicated to enriching the lives of its members and guests through physical, spiritual, and educational experiences.

Responsibilities

• Support the Sports and Recreation Manager with day-to-day operations, communication, organization, and follow-through for effective sports and recreation programming and member services.
• Develop and recommend recreational programming that exposes members and guests to a wide variety of individual and group activities beyond traditional sports programming.
• Aid in staff scheduling, gymnasium shift coverage, and communicate schedule updates to ensure appropriate department coverage.
• Assist with planning, setup, implementation, and follow-up for open gyms, special events, and recreation programs.
• Support marketing efforts for sports and recreation programs, leagues, camps, special events, announcements, and department initiatives in collaboration with the marketing department and the Sports and Recreation Manager.
• Maintain accurate department records, including participation statistics, KPIs, class attendance, program data, equipment maintenance tracking information, certification records, and other reports as requested.
• Assist with developing, organizing, reviewing, and updating Sports and Recreation department SOPs, checklists, procedures, rules, schedules, and operational documents.
• Order supplies, equipment, printed materials, program resources, and track related expenses, purchase requests, receipts, invoices, supply levels, and other budget-related items as directed.
• Provide excellent customer service to members, guests, staff, volunteers, and community partners.
• Perform other duties as assigned.

Supervisory Responsibilities

This position does not have primary supervisory responsibilities but acts as an operational shift supervisor providing support, direction, and communication to assigned staff, instructors, officials, attendants, and volunteers during assigned shifts or when the Sports and Recreation Manager is absent.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in administration, recreation, sports programming, scheduling, customer service, program support, or a related field in a recreation center or similar facility is preferred.
• Good communication skills including interpersonal skills.
• English proficiency required; Spanish language skills preferred.
• Ability to speak effectively before groups of customers or employees of organization.
• Flexibility and ability to work on multiple projects or tasks simultaneously.
• Ability to collaborate and work within a team.
• Demonstrated attention to detail, creative problem-solving, and conflict resolution skills.
• Demonstrated ability to handle confidential matters.
• Strong independent judgement.
• Intermediate proficiency in Microsoft Office and experience using web-based systems such as Sling, Canva, or similar platforms preferred.

Other Qualifications

• Must pass all applicable background checks.
• Must support the mission of The Salvation Army and represent the Kroc Center in a professional and positive manner.
• CPR/AED/First aid certification or ability to attain within 90 days of hire is required.
• Must successfully complete Safe From Harm training within 30 days.

Physical Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical requirements include good speaking, hearing, and vision.
• Excellent manual dexterity.
• Ability to stand, walk, bend, reach, set up and take down equipment, and assist with sports and recreation programs for extended periods of time.
• Dexterity of hands and fingers to operate equipment is required.
• This position will require the ability to lift and/or move more than 50 pounds occasionally.

Working Conditions

• The majority of the workday will be in a mixed environment including offices, gymnasium, outdoor fields, and other program spaces.
• Portions of the primary work facility may be considered humid, while other locations such as the gymnasium, outdoor fields, and recreation spaces may be considered moderately loud in nature.