OMAHA KROC CENTER - Health & Fitness Coordinator

Essential Duties And Responsibilities

• Aid the Health and Fitness Manager with day-to-day department operations, communication, organization, and follow-through.
• Support effective fitness programming and member services.
• Aid with staff scheduling, shift coverage needs, desk coverage, and communication of schedule updates.
• Aid with marketing needs for fitness programs, classes, challenges, special events, announcements, and department initiatives.
• Maintain accurate department records, including participation statistics, KPIs, class attendance, program data, equipment maintenance tracking information, certification records, and other reports.
• Aid in the development, organization, review, and updating of the Health and Fitness department SOPs, checklists, procedures, and operational documents.
• Track staff certifications, including CPR, First Aid, fitness-related certifications, and required training.
• Aid with ordering supplies, equipment, printed materials, program resources, and other department needs.
• Provide excellent customer service to members, guests, staff, volunteers, and community partners.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of experience in administration, fitness, recreation, scheduling, customer service, program support, or a related field in a fitness center or similar facility preferred.
• Good communication skills including interpersonal skills.
• English proficiency required; Spanish language skills preferred.
• Demonstrated ability to manage spreadsheets and data tracking and scheduling.
• Flexibility and ability to work on multiple projects or tasks simultaneously.
• Ability to collaborate and work within a team.
• Attention to detail, creative problem-solving, and conflict resolution skills.
• Demonstrated ability to handle confidential matters.
• Strong independent judgement.
• General computer knowledge is required, with intermediate proficiency in Microsoft Office and experience using web-based systems such as Sling, Canva, or similar platforms preferred.

Physical Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical requirements include good speaking, hearing and vision.
• Excellent manual dexterity.
• Ability to stand, bend and reach for extended periods of time.
• Dexterity of hands and fingers to operate equipment.
• This position will require the ability to lift and/or move more than 50 pounds occasionally.

Working Conditions

• The majority of the workday will be in a mixed environment including offices, service counters, and other program spaces.
• In addition, portions of the primary work facility may be considered humid (outdoor fields areas) while other locations (gymnasium and fitness studios) may be considered moderately loud in nature.