OluKai Account Coordinator, Key Accounts (Temporary)

About the role

OluKai is looking for an Account Coordinator for our Key Accounts team. This is a seasonal, temporary role for an approximately 6 month assignment.

Key Responsibilities

• Support and maintain relationships with current accounts, ensuring a positive customer experience and satisfaction.
• Aid in identifying customer needs and communicating relevant feedback to the appropriate sales or product teams.
• Collaborate with internal teams including sales, marketing, and operations to help facilitate smooth account activity.
• Track and report on account performance metrics, flagging any concerns to senior team members as needed.
• Represent the company professionally in all customer interactions, upholding brand standards and values.
• Maintain account health, track order flow, and follow up on issues related to inventory, shipping, or product availability in a timely manner.
• Contribute to a positive team environment by staying organized, communicating proactively, and supporting colleagues on shared goals.

Requirements and Qualifications

• 3+ years of account management or sales experience in the footwear, apparel, or fashion/lifestyle industry.
• Proven track record of managing key or national accounts and achieving revenue targets.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently and manage competing priorities in a fast-paced environment.
• A team player who brings positive energy and inspires those around them.
• Travel estimated 25%.
• Preferred experience with seasonal sell-in processes, market weeks, and trade show environments.
• Experience in footwear or similar industry.
• Familiarity with order management systems and retail analytics tools (Full Circle, DOMO, SPS).

Location & Office Structure

This is an in-office hybrid position, mandatory 4 days per week in office in Irvine, CA with the option to work from home 1 day per week. Subject to change without notice as per company guidelines.

Compensation

The salary range for this position is $70,000 to $100,000; salary is based on the experience that you bring to the position.

Benefits & Perks

• Complimentary chef prepared breakfast and lunch provided Monday - Thursday.
• Work with talented and great people who share a love of the ocean lifestyle.
• OluKai is a Certified B Corporation with paid company service days.
• Dog friendly office.

Archipelago Companies Values

All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.