Coordinator, Key Accounts

Time Type: Full time

About the role

Provides critical administrative and operational support to the Key & Chain Accounts Sales team. This role ensures smooth execution of sales programs, accurate data management, and effective communication between internal teams and key regional and national customer partners (on & off premise). The coordinator will help drive executional excellence across major chain accounts by managing promotional materials, tracking performance, coordinating logistics, and maintaining account-specific reporting.

Responsibilities

• Assist the Chain Accounts team with customer relationship management and account execution.
• Maintain customer files, promotional calendars, pricing sheets, and product distribution lists.
• Prepare sales presentations, recap decks, and meeting materials for key account reviews.
• Track sales orders, deductions, trade spend, and promotional activities to ensure timely setup, execution, and compliance.
• Manage and communicate chainwide reset schedules for applicable stores and commodities.
• Develop and distribute sales materials and trackers for programs (e.g., ads, charted programs, distribution opportunities, and display programs).
• Monitor EDI planners and ads, and support POS needs such as signage and wine/cocktail lists using BBG Digital Capabilities.
• Conduct safe and responsible interactions with the public while responsibly handling beverage alcohol product.
• Update weekly and monthly sales reports, tracking volume, promotional effectiveness, and distribution performance.
• Support forecasting by collecting sales inputs and reconciling data with the demand planning team.
• Collaborate with internal teams (e.g., KAM, NAM, BM, Revenue Management) to ensure flawless execution of account initiatives.
• Coordinate sample requests, POS materials, and product allocations for key customers.
• Act as a point of contact for assigned accounts, addressing inquiries and resolving order or pricing issues.
• Facilitate communication between suppliers, internal teams, and customers.
• Perform other duties as assigned by the jobholder’s supervisor.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience.
• Minimum 2 years’ experience in sales.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Results-oriented professional with strong verbal/written communication skills, diplomacy, discretion, and customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines.
• Analytic and reporting skills.
• Sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume, team environment.

Preferred Qualifications

• Experience in the beverage alcohol industry.

Physical Requirements

While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone.

Competencies

• Accountable for meeting own targets and results which impact the department.
• Problems encountered will be defined, repetitive, and routine with a solution readily available.
• Selects best option from a set of defined procedures/solutions using common sense and experience of similar situations.

Pay

Hourly Salary Range: $22.21 - $27.43

Benefits

• Health care benefits
• Life insurance
• Time off benefits
• Participation in the Company’s 401(k) plan