Older Adults Program Director

Responsibilities

• Provide clinical assessment, intervention, and case management services to older adults experiencing physical, cognitive, emotional, or social challenges.
• Conduct mental health and wellness assessments and develop individualized service plans.
• Deliver crisis intervention, short-term supportive counseling, and ongoing clinical monitoring as appropriate.
• Provide advocacy and care coordination, including referrals to medical, behavioral health, financial, housing, and community-based resources.
• Maintain timely, accurate, and ethical clinical documentation in alignment with professional standards.
• Provide clinical leadership and oversight of the Friendly Visiting Program, ensuring appropriate matching, boundaries and risk management practices.
• Plan, coordinate, and evaluate a diverse year-round calendar of social, educational, wellness, recreational, spiritual, and intergenerational programs that promote healthy aging, lifelong learning, and meaningful community engagement.
• Manage program operations by coordinating schedules, transportation, volunteers, facilities, budgets, supplies, and resources to ensure high-quality, mission-aligned programming.
• Promote and enhance participant engagement through community outreach, partnerships, and ongoing evaluation of program outcomes and participant feedback to continuously improve services.
• Collaborate with Volunteer Services to screen and assess volunteers, assess potential risk factors, and ensure proper training in trauma-informed and elder-sensitive care.
• Supervise and mentor interns (BSW/MSW level), providing clinical guidance, case consultation, and performance evaluations.
• Partner with community agencies, healthcare providers, and housing managers to strengthen referral pathways and support continuity of care.
• Contribute to program evaluation, outcome tracking, and strategic development of a comprehensive senior services model in collaboration with executive leadership.

Requirements

• Master’s degree and clinical license in social work or related field (LCSW or LCPC).
• Previous experience working with older adults- a sensitivity to the needs of older adults and ability to navigate the various systems surrounding work with older adults.
• Sensitivity to the needs of a low-income, culturally diverse population.
• Previous experience in the nursing or medical field is a plus.
• Valid Illinois driver’s license, reliable transportation, and safe driving record.
• Able to lift, move and carry event supplies (up to 25lbs).
• A commitment to Outreach's Statement of Mission & Faith.

Benefits & Compensation

$68,000- $72,000 /annually. Paid vacation, agency holidays, sick days, and wellness days. Health, Dental, and Vision Insurance. Life insurance, short-term, and long-term disability insurance. 403(b) retirement plan. Employee Assistance Program and Employee Discount. Mission-driven environment that fosters personal development.