Adult Program Director

Omni Barton Creek in Austin, Texas, is seeking a motivated individual to contribute to a positive experience for members and guests while growing their knowledge of racquets club operations. As an associate of Troon, Cliff Drysdale & Peter Burwash International Tennis, you will be part of a global leader in racquet sports management. This is an exempt, salaried position.

Responsibilities

• Enforce all club and corporate policies and procedures.
• Implement and maintain excellent service to achieve member/guest satisfaction.
• Meet financial goals of the Adult Tennis Department.
• Create marketing requests for all upcoming events for Adult Tennis Programs and Events.
• Develop and conduct play options, tournaments, and leagues.
• Create and execute a marketing plan including social media, email blasts, and internal flyers.
• Ensure proper charging of fees for lessons, programming, and events.
• Initiate, direct, and promote tennis clinics, special events, and programs to attract and maintain members’ tennis interests.
• Respond to member/guest questions, comments, and concerns professionally and efficiently.
• Provide beginning through advanced instruction (private and group) for all levels and ages of players.
• Implement and develop lesson programs for adults and lead Racquets Staff.
• Inspect courts/facilities daily to ensure safety and report maintenance issues.
• Demonstrate strong knowledge of racquet sports merchandise to inform consumers.
• Maintain a close working relationship with the Facility General Manager/Owner and non-tennis facility staff.
• Attend facility management meetings.
• Maintain a work schedule of 70% on-court teaching/supervising and 30% administrative hours.
• Develop a curriculum and pathway for all adult programs.
• Work alongside the Racquets Director and Club General Manager to assist in membership growth and experience.
• Meet financial goals for Adult Programming, Adult League, and Adult Events.
• Participate in weekly meetings with the Club General Manager, Director of Racquets, Director of Pickleball, Fitness Director, Junior Director, and Proshop Manager.
• Assist the Director of Racquets in training pro staff.
• Create marketing requests with CDT HQ for upcoming Adult Programming, Events, and Leagues.
• Advertise Adult Programs in the community and cross-promote amongst departments.
• Assume all Director of Racquets responsibilities in their absence, alongside the Club Manager.
• Educate pro shop staff about programs and equipment alongside the Director.
• Work with the Director and Club Manager to grow the club’s presence, experience, and overall standard.

Requirements

• Complete USTA SafePlay Certification prior to position start.
• Frequently stands, walks, uses hands, talks, hears, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls.
• Occasionally sits.
• Regularly lifts 10 pounds and occasionally lifts up to 50 pounds.
• Frequently works in outdoor weather conditions; noise level is moderate.

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence

Cliff Drysdale Tennis (CDT) offers opportunities for advancement in the racquet sports management industry. CDT manages 30+ racquet sports and fitness facilities throughout the United States and seeks experienced teaching professionals to join the team.