Adult Program Director
Omni Barton Creek in Austin, Texas, is seeking a motivated individual to contribute to a positive experience for members and guests while growing their knowledge of racquets club operations. As an associate of Troon | Cliff Drysdale & Peter Burwash International Tennis, you will be part of a global leader in racquet sports management. This is an exempt, salaried position.
About the role
This position involves a work schedule of 70% on-court teaching/supervising and 30% administrative hours. You will work alongside the Racquets Director and Club General Manager to assist in membership growth and enhance the membership experience.
Responsibilities
- Enforce all club and corporate policies and procedures.
- Implement and maintain excellent service to achieve member/guest satisfaction.
- Meet financial goals of the Adult Tennis Department.
- Create marketing requests for all upcoming events for Adult Tennis Programs and Events.
- Create and conduct play options for adults.
- Develop and execute a marketing plan including social media, email blasts, and internal flyer creation.
- Create, market, and execute tournaments and leagues.
- Ensure proper charging of fees for lessons, programming, and events.
- Initiate, direct, and promote tennis clinics, special events, and programs to attract and maintain members’ tennis interests.
- Respond quickly and efficiently to member/guest questions, comments, and concerns in a professional, tactful manner.
- Provide beginning through advanced instruction (private and group) for all levels and ages of players.
- Implement and develop lesson programs for adults and lead Racquets Staff.
- Inspect courts/facilities daily prior to the start of play to ensure safety and proper maintenance.
- Report any maintenance problems to the appropriate person.
- Provide information on racquet sports merchandise to consumers.
- Maintain a close working relationship with the Facility General Manager/Owner and non-tennis facility staff.
- Attend facility management meetings.
- Provide a curriculum and pathway for all adult programs.
- Work alongside the Racquets Director and Club General Manager to assist in membership growth and experience.
- Accountable for meeting Adult Programming, Adult League, and Adult Events financial goals.
- Participate in weekly meetings alongside Club General Manager, Director of Racquets, Director of Pickleball, Fitness Director, Junior Director, and Proshop Manager.
- Assist Director of Racquets in the training of pro staff.
- Create marketing requests with CDT HQ for upcoming Adult Programming, Events, and Leagues.
- Advertise Adult Programs in the community and cross-promote amongst departments.
- Assume all Director responsibilities alongside Club Manager in the absence of the Director of Racquets.
- Work alongside the Director in educating pro shop staff about programs and equipment.
- Work with the Director and Club Manager to grow, enhance, and maintain the overall standard of the club.
Requirements
- Complete USTA SafePlay Certification prior to position start.
- Strong knowledge of racquet sports merchandise.
Qualifications
Physical Demands
- Frequently stands, walks, uses hands, talks, hears, reaches with hands and arms, climbs, balances, stoops, kneels, crouches, or crawls.
- Occasionally sits.
- Regularly lifts 10 pounds and occasionally lifts up to 50 pounds.
- Frequently works in outdoor weather conditions; noise level is moderate.
Benefits
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence
About Cliff Drysdale Tennis
Cliff Drysdale Tennis (CDT) offers opportunities for advancement in the racquet sports management industry for those who excel. CDT manages 30+ racquet sports and fitness facilities throughout the United States and seeks experienced racquet sport teaching professionals to join their growing team.