ʻOhana Engagement Specialist I - Hilo (Early Childhood)

Essential Responsibilities

• Assists with incoming calls, messages, and creates a welcoming environment for guests and teammates.
• Assesses the condition of facilities and ensures their cleanliness and safety, particularly in child-centered spaces.
• Manages incoming/outgoing mail.
• Oversees key inventory management, including tracking usage and securing keys in a lock box.
• Supports teammates with DayForce (timesheets for non-exempt staff, FTO/PTO), travel arrangements for programs, and provides technical support (laptops, xerox, LT software programs, Zoom accounts, etc.).
• Fills out filing tasks (hardcopy/digital) such as Hoʻokele.
• Administers CRM and ELTON, IT Tech Library system for Program contacts/resources.
• Processes purchase orders and invoices through LT systems (NetSuite, Concur, Ramp, etc.), ensuring the cleanliness and safety of program spaces, including outdoor areas.
• Maintains and updates staff emergency contacts.
• Supports meeting documentation, including detailed note-taking, capturing key program content, and identifying opportunities for process improvements.

Program Support

• Supports logistical needs for program activities/events (set-up, clean-up, transportation, meals/snacks, supplies, material packets, sign-in, etc.).
• Assists with Hoʻokele administration: data inputting, uploading forms, etc.
• Provides program assistance as needed: Transportation (assist as van drivers), program activities and implementation, chaperoning on huakaʻi or during activity/event, providing access to IT equipment for kamaliʻi, etc.
• May support with other EC programs (e.g., Kīhene Lehua) as needed.

Qualifications

• High School Diploma required.
• Associates degree preferred.
• 2 years of administrative experience preferred.
• 1 year of working in the early childhood field with parents and young children preferred.
• Preferred candidates will be highly organized, adaptable, and willing to take on a variety of tasks as needed.
• A positive attitude and a commitment to providing support in any capacity to ensure the success of EC initiatives and programs are essential.
• Ability to work evenings, weekends, and occasional holidays as needed.
• Valid driver license, clean traffic abstract, and access to a privately owned automobile with valid no-fault insurance.
• TB clearance.
• First Aid and CPR/AED Certification preferred.