ʻOhana Engagement Specialist I (Early Childhood)

Essential Responsibilities

• Assists with incoming calls, messages, and creates a welcoming environment for guests and teammates.
• Assesses the condition of facilities and ensures cleanliness and safety of facilities, particularly child-centered spaces.
• Manages incoming/outgoing mail.
• Oversees key inventory management, including tracking usage, securing keys in a lock box, etc.
• Supports teammates with DayForce (timesheets for non-exempt staff, FTO/PTO), travel arrangements for programs, and provides technical support (laptops, xerox, LT software programs, Zoom accounts, etc.).
• Fills out filing (hardcopy/digital) (ie. Hoʻokele).
• Administers ELTON, IT Tech Library system, and maintains and updates staff emergency contacts.
• Processes purchase orders and invoices for programs and operations through LT systems (NetSuite, Concur, Ramp, etc.).
• Maintains and updates cleanliness and safety of program spaces, including outdoor areas, closets, and storage units.
• Supports vehicle management: refueling, parking, keys, safety checks, insurance, registration, cleaning, and tracking mileage for annual reports.
• Aids with meeting and documentation, including detailed note-taking, capturing key program content, and identifying opportunities for process improvements.
• Supports logistics for program activities/events (set-up, clean-up, transportation, meals/snacks, supplies, material packets, sign-in, etc.).
• Assists with Hoʻokele administration: data inputting, uploading forms, etc.
• Provides program assistance as needed: Transportation (assist as van drivers), program activities and implementation, chaperone on huaka’i or during activity/event, providing access to IT equipment for kamali’i, etc.
• May support with other EC programs (e.g. Kīhene Lehua) as needed.

Other Duties

• Supports with referrals to/from LT’s Mālama Line.
• Contributes to the Trust’s success by accepting new assignments, helping team members, learning new skills, and striving to improve team and organization results.
• Participates in continuing education and training opportunities for professional development.
• Performs other duties as assigned.

Qualifications

• High School Diploma required.
• Associates degree preferred.
• 2 years of administrative experience preferred.
• 1 year of working in the early childhood field with parents and young children preferred.
• Preferred candidates will be highly organized, adaptable, and willing to take on a variety of tasks as needed.
• A positive attitude and a commitment to providing support in any capacity to ensure the success of EC initiatives and programs are essential.
• Ability to work evenings, weekends, and occasional holidays as needed.
• Valid driver license, clean traffic abstract, and access to a privately owned automobile with valid no-fault insurance.
• TB clearance.
• First Aid and CPR/AED Certification preferred.

Job Competencies

• Aloha: awareness and approach to the work with compassion, empathy, and kindness.
• ‘Imi Na’auao: a constant desire for seeking knowledge; lifelong learner.
• Po’okele: desire to perform in excellence.
• Wiwo’ole: maintain a courageous, brave, and fearless mindset.
• Pono: understand the appropriateness of time, place, reason, people, and tools.
• Kuleana: bring a deep sense of responsibility and accountability.
• Ability to work flexible hours when necessary, including nights and weekends.
• Collaboration: Ability to interact effectively with youth, community partners, and multi-disciplinary teams.
• Knowledge of community resources and services.
• Ethical Practice: Model the highest level of ethical behavior, integrity, and social responsibility. Uphold and embody all LT values.
• Communication: Clearly convey and receive information and ideas. Engage the listener and invite response and feedback. Demonstrate strong written, oral, and listening skills.
• Cultural Competence: Respect and relate well to people from varied backgrounds and sensitive to group differences.
• Relationship Management: Experience working with staff at all levels in a collaborative environment; ability to promote and sustain positive workplace values and relationships.
• Interpersonal Skills: Ability to work well under pressure and to remain calm and controlled when faced with challenging situations.
• Organization Competencies: Alignment with Queen’s legacy: Understanding and appreciation of Queen Liliuokalani’s story, her legacy and the Hawaiian Culture is foundational to staff’s commitment to working with our Hawaiian children, families and communities.
• Ho`omau i ka `imi Na`auao (Continuous Learning and Improvement): Committed to creating and reinforcing an environment of continuous learning and improvement.
• Ho`ike i na Mana`o Pono (Effective Communication): Communicates with those we serve and each other in a consistent manner that results in mutual understanding, harmony, and action.
• Ho'o kumu a'e or `Imi hakuhia (Innovation): Identifies and integrates creative ideas into new or existing services and promotes effective problem-solving.
• Pilina Ho`ohana a me ka Hana Hilina`i (Building Relationships and Creating Trust): Manages relationships to create optimal opportunities and move the organization forward.
• Alu Like I ka Hana (Teamwork): Works cooperatively and collaboratively with others throughout the organization in alignment with the organization's objectives.
• Ho`onui I ka `Ike (Capacity Building): Encourages personal growth by exhibiting trust and a belief in the capacity of others.

Mental And Physical Demands

• Perform light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting weight of up to 25 pounds.
• Exposed to outdoor climate and diverse terrain.

Terms and Conditions of Employment

• Employee will be subject to LT’s policies and procedures.

Job Title

ʻOhana Engagement Specialist I

Reports to

Program Manager, Early Childhood

FLSA Status

Non-Exempt

Aligned Executive

Chief Executive Officer

Kipuka

Koʻolau Poke / Leihano

Department

Kamaliʻi Wellbeing

Liliʻuokalani Trust is an Equal Opportunity Employer

We strive to recruit, train, and retain innovative talent from a diverse candidate pool. All employment decisions will be based on merit, competence, performance, and business needs. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, religion, ancestry, genetic information, citizenship, marital/civil union status, arrest and court record, domestic or sexual violence victim status, credit history, disability or veteran/military status or other applicable legally protected characteristics.