Office Support Associate - Hybrid

About the role

with the job summary paragraph plus the note about work authorization not available. - Responsibilities:

Responsibilities

• each duty. - Requirements: maybe Minimum Qualifications. Use

  Requirements

  then

  for high school diploma etc and the 18 months combination. - Qualifications: maybe Knowledge, Skills And Abilities. Could be

  Qualifications

  then
  • each ability. But we already used Requirements for minimum qualifications; Qualifications for KSAs. Could also combine but better separate. - Benefits:

    Benefits

    then
    • list. - Pay:

      Pay

      then

      with hourly rate. - Schedule:

      Schedule

      then

      with full-time, 12-month. We must not repeat job title as heading. Good. We must not include Job ID etc as heading; we can drop. We must output only HTML fragment. Let's extract duties list exactly. Duties & Responsibilities paragraph includes multiple sentences each describing a duty. We need to split into list items. Let's parse: "Serve as receptionist for Claims Management (hereinafter referred to as Claims), which includes handling/screening phone calls, e-mail, voicemails, faxes, and in-person inquiries for the Office of Claims Management. Responsible for assessing needs, independently preparing a response, or directing an inquiry/correspondence to the appropriate office/person for action." That's one duty. "Perform a variety of duties in support of the Claims Department to meet daily operational needs, including composing/finalizing letters, reports, billing, and other business documents; maintaining the Claims Department's electronic calendar (e.g., preparing weekly agenda, scheduling/prioritizing appointments, making schedule changes to accommodate urgent matters, gathering appropriate materials in advance of meetings, and providing project status reports to ensure deadlines are met)." Second duty. "Maintains incoming/out? going record of subpoenas received in Claims office. Responsible for distribution of subpoena letter to appropriate person and relaying of information related to deadlines. Copies records related to subpoenas for university legal counsel." Third duty. "Monitors and prints medical bills from UIC Health Services daily. Responsible for making sure proper medical information is attached and verification of billing charges to fee schedule is correct. Distributes paperwork to designated person in department for approval of medical payments. Secures any missing Information from UIC Health Services." Fourth duty. "Responsible for paying medical and legal bills approved by adjusters. Returns bills to vendors with a letter of explanation for non- payment (missing info, denied claims, etc.)." Fifth duty. "Responsible for scanning all medical bills (except single office visits) to vendor for re-pricing to adopt the Illinois Workers' Compensation Commission fee codes. All copies must be date-stamped and tracked for confirmation of receipt. Screens all recoded bills returned to the Claims office, date stamps and matches recoded bills to the originals then submit to designated staff for approval of payment." Sixth duty. "Monitors routinely throughout each day the electronic mailbox for Medical Billing and Medical Reports. Prints copies of all confidential and sensitive information/reports and distributes to designated staff. Obtains missing information as requested and answers vendors' questions regarding payment issues." Seventh duty. "Monitors routinely throughout each day the Workers' Compensation electronic mailbox for reports of injuries and illnesses by employees. Prints copies of all confidential and sensitive information/reports and distributes to designated staff. Obtains medical information as requested and answers employees' routine questions regarding claim information." Eighth duty. "Picks up all payroll/child support checks and compensation settlements (that are not directly deposited) from payroll every other week. Distributes to designated staff members for review and mails as directed (certified, return receipt, etc.) to employees, legal counsel, Illinois State Disbursement Unit." Ninth duty. "Maintain office supply inventory and schedule repair work and/or routine maintenance of office equipment to ensure Claims operations are conducted with minimal interruption in service, including processing purchases via iBuy and preparing inventory control reports for review by the Director and other Claims staff." Tenth duty. "Perform other assigned duties appropriate for an Office Support Associate classification." Eleventh duty. Now Minimum Qualifications: "High school diploma or equivalent. Any one or combination totaling eighteen (18) months from the categories below: College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) or Associate's Degree (60 semester hours) equals eighteen months (18 months) Work experience performing office/clerical activities, including the use of computer systems." We need to keep that exactly. Knowledge, Skills And Abilities list: many sentences each starting with ability or knowledge. Let's extract each as list item. - Ability to apply knowledge about office procedures to effectively provide support and assistance in meeting Utilities dally operational needs. (Note: "Utilities dally" maybe typo but keep.) - Knowledge of University guidelines set forth in the following publications/resources: Business and Financial Policies and Procedures Manual; The General Rules Concerning University Organization and Procedure; University of Illinois Statutes; Campus Administrative Manual; and Handbook for Good Ethical Practice for faculty and Staff at the University of Illinois. - Knowledge of Banner and other database programs/applications to perform data entry that is accurate and completed in a timely manner. - Advanced computer skills using Microsoft programs/applications including Word, Excel, Access, Outlook, PowerPoint, and Internet Explorer. - Excellent keyboarding, grammar, and proofreading skills, with strong emphasis on accuracy and business writing techniques, to compose correspondence, produce reports, and prepare other business documents. - Proficiency with office equipment, including photocopiers, printers, digital scanners, facsimile machines, multi-line phone systems, and calculators. - Excellent verbal and written communication skills to interact effectively with University and departmental officials/staff and other internal and external persons seeking assistance from Utilities. - Strong interpersonal skills that reflect courtesy, tactfulness, and respect toward others. - Organizational skills to set up and maintain electronic and paper filing systems. - Ability to work independently in alignment with general guidelines provided by the Director, and to exercise good judgment and discretion in handling correspondence/documents that contain confidential and sensitive information. - Interest in learning about new office methods and computer trends/enhancements to increase knowledge and improve skills. - Ability to multi-task and prioritize work accordingly to meet deadlines and appropriately respond to matters of urgency while staying on task with daily appointments. Actually the last sentence: "Ability to multi-task and prioritize work accordingly to meet deadlines and appropriately respond to matters of urgency while staying on task with daily assignments." Now Benefits: "The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security." Then later: "This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents." We can combine into list: Health, Dental, Vision, Life Insurance, Retirement Plan, Paid time Off, Tuition waivers for employees and dependents. Pay: "The budgeted hourly rate for the position is $20.48 to $22.61. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity." We can keep that. Schedule: "This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible. System Office jobs such as this one are not eligible for the Referral Program." We can include schedule: full-time, 12-month appointment. Now About