Office Support Assistant IV

About the role

The Office Support Assistant IV provides administrative support to the Department of Obstetrics, Gynecology and Women's Health. This position plays a key role in supporting faculty physicians, advanced practice providers (APPs), and departmental operations by entering/tracking call and clinic scheduling activities, managing departmental mail, and maintaining accurate records.

Responsibilities

• Enter/track call and clinic scheduling activities
• Manage departmental mail and deliveries
• Maintain accurate records and documentation
• Communicate professionally and effectively with faculty, APPs, staff, residents, fellows, and clinic partners regarding scheduling and operational matters
• Monitor, update, and maintain scheduling records to ensure timely communication and operational continuity
• Sort, distribute, and process all incoming and outgoing departmental mail and deliveries
• Identify scheduling conflicts or discrepancies and work collaboratively with appropriate individuals to resolve issues
• Provide general administrative support to the department and faculty as assigned
• Assist with special projects and departmental initiatives

Requirements

• High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired
• Ability to learn department-specific software applications
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and collaborate effectively

Qualifications

• Education: High School Diploma or equivalent & 3 years of experience from which comparable knowledge and skills can be acquired

Skills

• Proficiency in department scheduling and communication platforms (QGenda and TigerConnect)
• Strong organizational and attention to detail skills
• Effective communication and interpersonal skills

Benefits

• Comprehensive benefits package including medical, dental, and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts

Pay

• Salary Range: $19.00 - $22.00 hourly

Schedule

• Shift: Monday – Friday 8:00 a.m. – 5:00 p.m.