Office Support Assistant

Responsibilities

• Answer and direct phone calls and emails
• Greet customers and visitors in a professional manner
• Maintain organized records, spreadsheets, and office documentation
• Cook up incoming and outgoing shipments and paperwork
• Help track orders, freight, and operational records
• Communicate with vendors, carriers, and customers as needed
• Support day-to-day office and logistics operations

Requirements

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Comfortable multitasking in a fast-paced environment
• Proficient in Microsoft Excel and Microsoft Office
• Positive attitude and ability to work independently

About Us

Arrow Systems Inc. is a Buffalo–based manufacturer and distributor of advanced digital printing equipment and materials. We serve customers around the world in industries ranging from packaging and labeling to industrial and specialty printing. With decades of experience, our team focuses on delivering reliable, high-quality solutions backed by exceptional service and support. We are seeking a friendly, organized, and detail-oriented individual to join our team as an Office Assistant.