Office Support Assistant IV - FRTI

About the University of Missouri (MU) Office of Extension and Engagement

The University of Missouri (MU) Office of Extension and Engagement's distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems.

About the University of Missouri Fire and Rescue Training Institute (FRTI)

The University of Missouri Fire and Rescue Training Institute (FRTI) provides training throughout Missouri and nationally, to volunteer and career firefighters, fire specialists, fire officers, members of industrial and institutional fire brigades, and members of allied emergency services organizations.

Essential Duties

Provides general/routine administrative and office support that includes a broad range of duties.

• Greet visitors, answer incoming calls, route calls, take messages, and respond to general inquiries.
• Assist with FRTI event registrations.
• Prepare and process payment vouchers, including travel and non-payroll vouchers.
• Receive and record direct payments.
• Prepare and process adjunct faculty payroll.
• As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension.

Leadership Received and Exercised

Administrative supervision is received from the FRTI Educational Program Specialist. May mentor others in completing office and administrative duties.

Core Attributes for MU Extension Faculty and Staff

• Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.
• Engage stakeholders and learners maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.
• Operate with minimal guidance, and be a self-directed learner who is flexible and adaptable to changing environments.

Minimum Qualifications

• High school diploma or equivalent and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Prior experience with University of Missouri clerical and fiscal processes and policies.
• Analytical skills and demonstrated organizational skills.
• Prior administrative and clerical experience.
• Effective communication skills, superior customer service relations experience, attention to detail, and time management.
• Professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals.
• Proficient computer skills primarily in Microsoft Outlook, Microsoft Excel, Microsoft Word, Claris FileMaker and PeopleSoft data entry.

Pay

Salary Range: $17.00 - $20.75 per hour

Schedule

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Benefits

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.