Office Specialist - Upper Arlington Neurological Rehabiliation

Job Description Summary

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Responsibilities

• Confirm patient demographic information
• Verify insurance
• Provide great Customer Service
• Congratulations patient scheduling
• Answers telephone and direct calls appropriately
• Greets customers with OhioHealth service excellence standards

Education of Insurance and Billing

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Minimum Qualifications

• High School or GED
• Demonstrated customer service and telephone skills
• Knowledge in basic word processing and spreadsheet software
• Knowledge of insurance, registration or billing processes and medical terminology
• 1-2 years previous secretarial experience in health care or medical office

Work Shift

Day Scheduled

Weekly Hours

40

Department

Neuro Rehab Administration