Office Specialist-MCG Neurosurgery

Job Summary

Provide administrative support to department physicians, APPs, and fellows; manage observerships; manage physician on-call calendar; managing calendars/schedules; coordinate meetings; gather travel information and share with Admin Asst 2; follow up to ensure travel paperwork is completed; work with faculty and APPs to track leave and clinic cancelations to complete and submit required forms; ensure completion of all department, university and medical center required paperwork; participate in department meetings; scribe for meetings if needed; maintaining knowledge of purchasing rules and processes; anticipate needs based on job experience and familiarity with team; any other administrative duties that are needed.

Responsibilities

• Answer all incoming phone calls; relay messages to providers; route callers to appropriate areas (patient service center, radiology, etc.).
• Clock in/out for employees; clock out for employees who are late or absent.
• Coordinate patient appointment times with scheduling; contact patients and referring physician offices with test results, visit notes; assist with patient paperwork for FMLA, return to work, disability, etc.; call all patients before clinic visits to confirm appointments and remind them of needed paperwork or pre-visit testing; close all loops in the patient scheduling process; Assist with preparation of patient letters if requested; assist with managing schedules for clinic;
• Work with clinic nurses/staff to ensure all patient paperwork is returned and clinic schedule is correct.
• Provide backup administrative support for other office admin as requested.

Required Qualifications

• Associate's degree from an accredited college or university in a related field. OR High School Diploma/GED from a recognized State or Federal accrediting organization with a minimum of three years of progressively responsible office support experience.

Knowledge, Skills, & Abilities

• Ability to maintain confidentiality
• Detail-oriented
• Excellent interpersonal, verbal, and written communication skills
• Proficient in Microsoft Office and other computer software/databases

Shift/Salary/Benefits

Shift: Days/M-F
Pay Band: B3
Salary Range: $16.54/hourly - $19.86/hourly
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position.

Recruitment Period: 6/15/26 - Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

• All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
• If applicable for the specific position based on the duties: the candidate will also need to have a credit check complete for Positions of Trust and or approved departmental Purchase Card usage.
• Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

Other Information

• This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees.
• " Augusta University is a patient-and-family-centered care institution, where employees partner everyday with patients and families for success".
• Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Search ID: 299656

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365.