Office Specialist II - AP&P Provo

Key Responsibilities

• Open and close offender cases and track cases through the sentencing/referral process.
• Check-in offenders.
• Enter data in the Department offender database (O-track).
• Use other agency databases to document offender progress and open cases.
• Afford assistance to probation and parole offenders with reporting information and questions.
• Coordinate information with the courts and jails.
• Data entry is extensive and accuracy is essential.
• May include reception, mail handling, call routing, and general dealings with the public and justice involved persons.
• Perform a variety of clerical support services such as:
• Answer frequent phone calls.
• Face to face interaction with the public, probationers, and parolees.
• Provide authorized agencies with information.
• Run a variety of reports.
• Coordinate information and assist agents and supervisors in clerical aspects of their caseload supervision.
• Prepare probation and parole documents.
• Generate probation and parole agreements.
• Verify conditions of probation and parole.
• Open, maintain, and update investigation files and other records.
• Track court proceedings.
• Send reports to courts/attorneys.
• Data entry.

Qualifications

• At least 1 year experience working in an professional office environment.
• Extensive working knowledge of MS Word/Excel and Google suite.
• Detailed oriented.
• Works independently with little or no supervision.
• Experience scanning and uploading documents into a database.

Supplemental Information

• The hourly rate for this position is $19.90.
• Current UDC employees hourly rate will be based off the promotional policy.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc..
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.
• Special physical demands are not required to perform the work.
• This position has hours that may include a schedule of 0800-1700 hours Monday through Friday. The hours are subject to change.

About The Role

Location: 150 East Center Street, Suite L100 Provo, Utah, 84606 United States

Background Check Required: A comprehensive background investigation, which may include a polygraph, may be required.

Drug Test Required: Yes

Schedule Code

Schedule Code: B - Competitive Career Service

Why You Should Join Our Team

Job Stability: Enjoy the security and reliability of employment within a well-established organization.

Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.

Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.

Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.