Office Specialist - Hastings

Hiring Agency: Health & Human Services - Agency 25
Location: Hastings, NE

About the role

Examines and processes forms, applications, documents, and reports; calculates associated fees or other billings; and responds to requests and inquiries related to permitting, licensing, application, certification, registration, or other agency program-administrative processes and operations.

Screens documents against set requirements, comparing them with established references and guidelines, and verifies their accuracy and completeness to determine eligibility for the issuance of licenses, certificates, permits, or other official documents.

Provides internal and external customers with information, assistance, and services in accord with clear guidelines; explains what is required to obtain or retain state-issued certification, license, registration, or services.

Discusses problems or deficiencies to provide information or explain regulations and requirements. Collects and deposits fees, issues receipts and refunds, and balances figures on monthly reports; searches for, gathers, and verifies information and documents for reports.

• Prepares invoices and payment of claims, requisitions, purchase orders.
• Reviews and processes claims from vendors, contractors, medical providers, and others for reimbursement or payment under various state programs.
• Compiles and checks documents, records, and reports to confirm accuracy, completeness, and status of information, to process requests or transactions, and/or to provide the supervisor or other employees with information.
• Prepares reports, documents, and/or presentations through the manipulation of data.
• Searches/identifies and summarizes pertinent data from statistical, financial, work activity, administrative, and/or program records; creates forms, documents, textual-numerical-graphic material to assist others in collecting and presenting information for decision-making.
• Enters, updates, retrieves, and deletes current and archival data, files, records, and documents within hard copy or electronic databases or other record-keeping systems; maintains equipment or material procurement, tracking, inventory, or other records.
• Prepares packets of information/material relative to agency activities, actions, or requests for distribution to the public, customers, clients, vendors, agency representatives, or contractors.

Requirements

Minimum Qualifications:

• Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
• OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

Other: Valid driver's license.

Benefits

• 156% state-matched retirement contribution
• 13 paid holidays
• Immediate leave accruals
• Tuition reimbursement
• 79% employer-paid health insurance
• Dental, vision, and life insurance plans
• Career advancement opportunities
• Training and development support
• Employee Assistance Program

Pay

$17.642 per hour

Schedule

Monday – Friday, 8 AM – 5 PM
Dress: Business Casual