Office Specialist

About the role

This position serves as a key point of contact for residents, businesses, contractors, and developers, assisting with permits, applications, facility rentals, records management, and a variety of departmental programs and projects for the Public Works and Community and Economic Development Departments.

The ideal candidate will thrive in a fast-paced environment, enjoy working with the public, and have strong organizational, communication, and technology skills. This role offers a diverse workload that includes coordinating facility rentals, supporting land use and public works processes, preparing meeting materials for boards and commissions, assisting with grants and contracts, maintaining records, and helping ensure efficient day-to-day department operations.

Responsibilities

• Provide administrative support for Public Works and Community and Economic Development Departments.
• Assist with permits, applications, facility rentals, and records management.
• Serve as a point of contact for residents, businesses, contractors, and developers.
• Coordinate facility rentals and support land use and public works processes.
• Prepare meeting materials for boards and commissions.
• Assist with grants and contracts.
• Maintain records and ensure efficient day-to-day department operations.
• Handle customer service inquiries, including dealing with hostile or difficult customers professionally.

Requirements

• High School Diploma (or equivalent) plus three years of experience in an administrative, secretarial, or clerical position, or equivalent combination of experience and training.
• Customer service experience, with the ability to deal effectively with the public and other employees.
• Experience establishing and maintaining records, reports, and statistical data.
• Considerable knowledge of standard office practices and procedures, basic knowledge of English composition, spelling, and grammar.
• Expertise in Microsoft Office Suite (Word and Excel) and Adobe Acrobat.
• Possession of or ability to obtain a Notary Public commission within 90 days of employment.

Benefits

• Vacation: Two weeks accrued annually (increases with longevity).
• Holidays: 11 holidays annually and 2 floating holidays.
• Sick Leave: 8 hours per month.
• Insurance: 85% paid medical, dental, and vision.
• Retirement: Defined benefits retirement plan.
• Life Insurance: Provided.
• Long-Term Disability: Provided.

Pay

Salary range is $49,255 to $64,266 annually depending on qualifications and experience.