Office Services Associate

Responsibilities

• Manage incoming office service requests by reviewing work details, confirming instructions, and recording assignments accurately before processing.
• Complete reprographics, document scanning, mail handling, and intake tasks in alignment with established service standards and daily priorities.
• Organize assignments to ensure deadlines for receipt, production, and delivery are consistently achieved.
• Communicate promptly with supervisors or client contacts when timelines, specifications, or service issues require clarification.
• Perform basic troubleshooting on office equipment and restock paper, toner, and other production supplies to keep operations running smoothly.
• Check finished work for accuracy and quality, while also helping maintain overall service consistency across the team.
• Handle confidential files and sensitive information with discretion in both paper-based and electronic formats.
• Follow site policies and operational procedures while using materials and equipment responsibly and efficiently.
• Support additional workplace services such as reception, hospitality, or audio/visual coordination as business needs require.

Requirements

• A high school diploma or equivalent.
• At least 1 year of office services experience, preferably within a legal, banking, or large corporate environment.
• Working knowledge of document copying, scanning, mailroom support, and general back-office procedures.
• Strong customer service skills with the ability to build positive relationships with clients and coworkers.
• Excellent attention to detail, time management, and organizational ability in a deadline-driven setting.
• Ability to make sound decisions independently, solve routine problems, and escalate issues appropriately when needed.
• Comfortable working collaboratively with people from diverse functional and work-style backgrounds.
• Ability to regularly lift up to 50 pounds and remain effective in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office services experience, preferably within a legal, banking, or large corporate environment.
• Working knowledge of document copying, scanning, mailroom support, and general back-office procedures.
• Strong customer service skills with the ability to build positive relationships with clients and coworkers.
• Excellent attention to detail, time management, and organizational ability in a deadline-driven setting.
• Ability to make sound decisions independently, solve routine problems, and escalate issues appropriately when needed.
• Comfortable working collaboratively with people from diverse functional and work-style backgrounds.
• Ability to regularly lift up to 50 pounds and remain effective in a fast-paced environment.

Skills

• Document copying
• Document scanning
• Mail handling
• Reprographics
• Customer service
• Attention to detail
• Time management
• Organizational ability
• Basic troubleshooting
• Equipment maintenance
• Confidential file handling
• Collaboration
• Lifting and moving

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance

Pay

The pay range for this position is $18.00 to $22.00 per hour.

Schedule

This is a long-term contract position with flexible scheduling options.