Sr. Office Services Associate

About the role

We are looking for a Sr. Office Services Associate to provide high-quality front-of-house and back-office support for a client site in San Francisco, California. This Contract position plays an important role in creating a detail-oriented workplace experience by supporting reception, print and copy services, mail handling, and related office operations. The ideal candidate is service-minded, organized, and comfortable working in both physical and digital document environments while maintaining accuracy and meeting time-sensitive requests.

Responsibilities

• Deliver day-to-day support across reception and office services functions, ensuring a welcoming and responsive experience for employees, guests, and clients.
• Manage incoming work requests by maintaining accurate service logs, reviewing job instructions, and confirming that all required details are captured before processing begins.
• Complete copy, print, scanning, mail, and document intake tasks in accordance with established procedures and service expectations.
• Organize and prioritize assignments to meet turnaround times, while communicating promptly with leadership or client contacts about urgent requests or scheduling concerns.
• Inspect finished work for accuracy and quality, and help uphold consistent standards across both individual output and team deliverables.
• Resolve routine equipment issues, replenish paper, toner, and other supplies, and keep machines ready for daily operational use.
• Follow company and client site policies, including confidentiality, security, and operational guidelines, in all aspects of the role.
• Support additional workplace service needs, such as hospitality, facilities coordination, or audio/visual assistance, based on business demands.
• Handle materials and packages safely, including regularly moving items weighing up to 50 pounds as part of daily office services activity.

Requirements

• High school diploma or equivalent is required.
• At least 1 year of experience in office services, administrative support, or a similar operations-focused role is required; experience in a legal, financial, or large corporate setting is preferred.
• Strong customer service skills with the ability to build positive working relationships across a detail-oriented office environment.
• Working knowledge of print, mail, scanning, reception, and other general office support processes.
• Excellent attention to detail, time management, and organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential documents and sensitive information with discretion and care.
• Sound judgment, basic troubleshooting ability, and confidence in knowing when to escalate issues appropriately.
• Comfortable working collaboratively with diverse teams and communicating clearly with employees, clients, and supervisors.