Customer Service & Business Office Associate

Job Highlights

Customer Service & Business Office Associate at Legend Senior Living offers a unique opportunity to work in a certified Great Place To Work environment for eight consecutive years. Benefits include comprehensive medical, dental, and vision plans, company-paid life insurance, and a range of voluntary benefits like hospital indemnity, accident insurance, critical illness, legal/identity theft, and disability insurance. Additionally, there's a 401(k) program with a company match, competitive paid time off, holiday pay, and an annual discretionary scholarship program.

Responsibilities

• Greeting and assisting visitors at the front desk
• Routing incoming phone calls
• Scheduling interviews and running background checks
• Associates on-boarding
• Managing the payroll system by entering new associates, correcting punches, and documenting absences
• Accounting responsibilities such as entering transactions into an expense tracking report, submitting invoices/checks, and collecting/depositing rent payments
• Training support: printing training forms, submitting and documenting completed trainings, and running reports of overdue trainings
• Submitting various forms such as associate changes, meeting minutes, injuries, garnishments, employment verifications, etc.

Qualifications

• Experience in office-related administrative tasks
• Ability to multi-task while maintaining accuracy
• Strong organizational skills
• Working knowledge in Microsoft Office and Outlook software
• Work well in a fast-paced environment
• Ability to keep confidentiality while working with sensitive information

Bonus Opportunities

• Employee referrals
• Employee of the month/year
• Resident tour (move-in)